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  • 1.  1810-24G Web interface and Ping issue

    Posted Dec 01, 2010 10:12 AM

    I have alot of the above switch, and have issues with only a few of them droping off my network. I am unable to ping them, and unable to get to the web management, but the switch is still functional. Once I unplug power, and plug it back in, it works fine for a while, then I loose it. I have updated all switches to P1.17 and that has cleared up some, but not all. Any thoughts?



  • 2.  RE: 1810-24G Web interface and Ping issue

    Posted Jan 06, 2011 12:54 PM

    Hello,

     

    It sounds like you are hitting a management hang. We fixed that in P.1.16 as far as I remember, so please check that the update completed and you are actually booted into P.1.17 on the boxes that still give issues.

     

    Looking in our system I have not found a currently active case for management hang on the V1810G, but it is possible you are hitting a corner case that is not included in the previous fix.

     

    If that is the case (i.e. you ARE running P.1.17 on all the devices), then I'd like you to log a case with support so this can be root cause analysed and resolved if a software bug is found.

     

    Kind regards,

    Michael Olsen



  • 3.  RE: 1810-24G Web interface and Ping issue

    Posted Jan 07, 2011 09:56 AM

    We have the same problem, here the Support File. Mfg. Joerg