Wired Intelligent Edge

In one week, I have had two phones stop working normally. Cannot get anything through the handset, only through speaker. Both cases it seemed as though the Hands Free button had been on - we typically do not use this feature. I turned it off but still cannot use the handset. Any ideas?

when you say nothing thru the handset , I assume you mean both transmit and recieve ?



Can you change the handset and retest ?

How about the speakerphone ?



Unless you are under contract this is not supported anymore . You may have to replace the units .

This message was edited by merlin on 10-30-09 @ 7:03 AM

The hookswitch rubber tab is missing. open unit , find rubber and put it back on the hookswitch tab. 2102 issue.

When you lift up the receiver there is no connection at all - it's not the handset itself; the phone doesn't recognize that the handset is picked up.

I'll give this a try. Thanks.