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  • 1.  2910al Firmware upgrade password reset

    Posted Feb 12, 2013 12:33 AM

    I have just upgraded a 2910al 24PoE to W_15_08_0012 and now am unable to log in to the CLI or web interface with the password that was current before the upgrade.

     

    This password worked up until 30 minutes ago.

     

    Unfortunately this switch is at a remote site about 250km's away.

     

    Am I missing something in the release notes?


    #upgrade
    #Passwordreset


  • 2.  RE: 2910al Firmware upgrade password reset

    Posted Feb 19, 2013 11:44 PM

    page 8 of the release notes says:

    • SSH (CR_0000103309) - If the switch is configured to use SSH, a username must be configured in addition to the password. This is a new requirement beginning with W.15.07 software. In the situation where usernames are not configured, upon software update this fix automatically adds usernames “operator” for operator level access and “manager” for manager level access. 

       

      So did you try username "manager" with the same password you had used before?

       

       



  • 3.  RE: 2910al Firmware upgrade password reset

    Posted Feb 20, 2013 05:11 PM
    Thanks for your answer. I did eventually work that out. I read the release notes, maybe not thoroughly enough, and didn't see that para.