Comware

3Com Switch 4500 50-Port Software Version 3Com OS V3.03.02s168p02 System Location: Marlborough, MA 01752 USA System Contact: 3Com Corporation. Serial Number: YEDFDNS8C0AC0 Product 3C Number: 3CR17562-91 MAC Address: 20-FD-F1-8C-0A-C0 Software Version: 3.03.02s168p02 Bootrom Version: 4.05 Unit Uptime: 89 Days 23 hours 58 minutes 57 seconds Hardware Version: 00.00.00

Where can I download the latest firmware? I can not find in the wilds of the HP site!

Have you searched for your switch using the switch name or product number via this link?

http://h20566.www2.hp.com/portal/site/hpsc/public/

I asked for a reference. I know how to use search. I was looking in all respects. But the site HP is a maze with no exit.

So this is what I did...

First I googled for 3CR17562-9 and found out that its most likely this model:

HP E4500-48 Switch (JE046A) 3Com Switch 4500 50-Port 3CR17562-91

Then I went to http://www.procurve.com clicked on "support" in the main menu (at top) and then "support lookup", ended up here:

http://pro-networking-h17007.external.hp.com/us/en/support/converter/index.aspx

At the above site I searched for "JE046A" which gave me information that the E4500 is end-of-sale since may 2012 but this doesnt matter since you want to locate latest available firmware to download.

In the search result above there is a link regarding "software download" which I clicked on and ended up here:

https://h10145.www1.hp.com/downloads/SoftwareReleases.aspx?ProductNumber=JE046A

And voila!

E4500_03.03.02p21 looks to be the latest available version and was made available in january 2013.

Here is a directlink for the above download:

https://h10145.www1.hp.com/downloads/DownloadSoftware.aspx?SoftwareReleaseUId=10022&ProductNumber=JE046A&lang=&cc=&prodSeriesId=&OrderNumber=&PurchaseDate=