Wireless Access

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  • 1.  Access point fc:7f:f1:c3:eb:1a is down

    Posted Oct 18, 2022 11:25 AM
    Hello,

    my "Aruba 510" IAP is randomly restarting, what do I need to do to make it stop?
    I have 20 IAP connected with a virtual controller.


  • 2.  RE: Access point fc:7f:f1:c3:eb:1a is down

    Posted Oct 18, 2022 05:46 PM
    through the CLI run "show version" on the AP that is randomly rebooting and note the cause of the reboot.

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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
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  • 3.  RE: Access point fc:7f:f1:c3:eb:1a is down

    Posted Oct 20, 2022 08:15 AM
    I updated the firmware to the latest available 8.11.0.0_85179 SSR, the release of this version reports this problem as reported here.

    "Some 300 Series and 500 Series access points rebooted randomly. The log file listed the reason for reboot as: AP Reboot reason: Powerreset. This issue occurred when the AP unexpectedly requested very low power from the controller due to a malformed request packet. The fix ensures that the AP does not generate malformed request packets and works as expected. This issue was observed in APs running Aruba Instant 8.9.0.2 or later versions."

    After this update, it fixed the problem.