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  • 1.  Access Tracker - Continuous Authentication Requests

    Posted Apr 28, 2025 07:37 PM

    Hi Everyone.  I am running into a situation where I am seeing continuous authentication events within the access tracker where one a user has signed into to a PC, and locked it.  When clicking on any of the events within the access tracker  it shows that both Machine Auth and User Auth are successful, while using the TEAP protocol, but I am unable to identity why I am seeing continuous auth events, which seem to show up every 3 minutes or so.  As soon the user signs back into the PC, the alerts stop.

    1
    What might be the cause as to why these alerts are being generated?  Thanks


  • 2.  RE: Access Tracker - Continuous Authentication Requests

    Posted Apr 29, 2025 01:04 AM

    Hi

    This is not a ClearPass issue. ClearPass just answer incoming requests. 

    Instead the question is why there are so frequent requests.

    Either you have configuration on the switch that trigger new authentications every three minutes or the client have some setting.

    Is it the same for all clients and what happens if you reboot the client and the user doesn't log on. In that situation only TEAP method 1 is successful, does this change the behavior?

    If you post the switch config this may help to give a hint of the problem.



    ------------------------------
    Best Regards
    Jonas Hammarbäck
    MVP Guru, ACEX, ACDX #1600, ACCX #1335, ACX-Network Security
    Aranya AB
    If you find my answer useful, consider giving kudos and/or mark as solution
    ------------------------------



  • 3.  RE: Access Tracker - Continuous Authentication Requests

    Posted Apr 29, 2025 01:56 PM
    Edited by gmann101 Apr 29, 2025 01:57 PM

    Hi Jonas,

    Upon further review of the logs, I see that similar behavior is occurring on some other client machines that I am testing with.  In another scenario, the client machine is just at the login screen with no actual user logged in, and the machine appears to undergo authentication using Method 1 (Machine Auth), at different intervals, as shown in the time stamp:

    2
    Here is my switch config:
    --------------------------------------------------------------------------------------------------

    ; JL322A Configuration Editor; Created on release #WC.16.11.0021
    ; Ver #14:67.6f.f8.1d.9b.3f.bf.bb.ef.7c.59.fc.6b.fb.9f.fc.ff.ff.37.ef:44

    hostname "TEST-SWITCH"
    module 1 type jl322a
    flexible-module A type JL083A
    console idle-timeout 600
    console idle-timeout serial-usb 600
    fault-finder broadcast-storm sensitivity high
    fault-finder bad-driver sensitivity high
    fault-finder bad-transceiver sensitivity high
    fault-finder bad-cable sensitivity high
    fault-finder too-long-cable sensitivity high
    fault-finder over-bandwidth sensitivity high
    fault-finder loss-of-link sensitivity high
    fault-finder duplex-mismatch-hdx sensitivity high
    fault-finder duplex-mismatch-fdx sensitivity high
    fault-finder link-flap sensitivity low
    trunk 8 trk10 lacp
    include-credentials
    password manager user-name "manager" sha1 "XXXXXXXXXXXXXXXXXXXXXXXXX"
    radius-server host X.X.X.X key "xxxxxxxxx"
    radius-server host X.X.X.X key "xxxxxxxxx" acct-port 1646 auth-port 1645
    radius-server host X.X.X.X time-window 0
    timesync ntp
    no sntp
    sntp 30
    ntp unicast
    ntp server X.X.X.X burst
    ntp server X.X.X.X min-poll 4 max-poll 4
    ntp server X.X.X.X burst
    ntp server X.X.X.X min-poll 4 max-poll 4
    ntp enable
    tacacs-server host X.X.X.X key "xxxxxx"
    no telnet-server
    time daylight-time-rule continental-us-and-canada
    time timezone -480
    no web-management
    ip default-gateway X.X.X.X
    ip dns server-address priority 1 X.X.X.X
    ip dns server-address priority 2 X.X.X.X
    ip client-tracker trusted
    interface 1
       name "UPLINK***_[ETH-1]"
       exit
    interface 2
       name "DATA"
       exit
    interface 3
       name "DATA"
       exit
    interface 4
       name "DATA"
       exit
    interface 5
       name "DATA"
       exit
    interface 6
       name "DATA"
       exit
    interface 7
       name "DATA"
       exit
    interface 8
       name "DATA"
       exit
    interface 9
       name "DATA"
       exit
    interface 10
       name "DATA"
       exit
    interface 11
       name "DATA"
       exit
    interface 12
       name "DATA"
       exit
    interface 13
       name "DATA"
       exit
    interface 14
       name "DATA"
       exit
    interface 15
       name "DATA"
       exit
    interface 16
       name "DATA"
       exit
    interface 17
       name "DATA"
       exit
    interface 18
       name "DATA"
       exit
    interface 19
       name "DATA"
       exit
    interface 20
       name "DATA"
       exit
    interface 21
       name "DATA"
       exit
    interface 22
       name "DATA"
       exit
    interface 23
       name "DATA"
       exit
    interface 24
       name "DATA"
       exit
    interface 25
       name "DATA"
       exit
    interface 26
       name "DATA_&_VOICE"
       exit
    interface 27
       name "DATA_&_VOICE-"
       exit
    interface 28
       name "DATA_&_VOICE"
       exit
    interface 29
       name "DATA_&_VOICE"
       exit
    interface 30
       name "DATA_&_VOICE"
       exit
    interface 31
       name "DATA_&_VOICE"
       exit
    interface 32
       name "DATA_&_VOICE"
       exit
    interface 33
       name "DATA_&_VOICE"
       exit
    interface 34
       name "DATA_&_VOICE"
       exit
    interface 35
       name "DATA_&_VOICE"
       exit
    interface 36
       name "DATA_&_VOICE"
       exit
    interface 37
       name "DATA_&_VOICE"
       exit
    interface 38
       name "DATA_&_VOICE"
       exit
    interface 39
       name "DATA_&_VOICE"
       exit
    interface 40
       name "DATA_&_VOICE"
       exit
    interface 41
       name "DATA_&_VOICE"
       exit
    interface 42
       name "DATA_&_VOICE"
       exit
    interface 43
       name "DATA_&_VOICE"
       exit
    interface 44
       name "DATA_&_VOICE"
       exit
    interface 45
       name "DATA_&_VOICE"
       exit
    interface 46
       name "DATA_&_VOICE"
       exit
    interface 47
       name "DATA_&_VOICE"
       speed-duplex 10-full
       exit
    interface 48
       name "DATA"
       exit
    snmp-server community "public"
    snmp-server contact "XXXXXXXX" location "XXXXX"
    snmpv3 engineid "00:00:00:00:00:00:00:00:00:00:00:00"
    aaa server-group radius "cppm_radius" host X.X.X.X
    aaa server-group radius "cppm_radius" host X.X.X.X
    aaa accounting update periodic 5
    aaa accounting commands stop-only tacacs
    aaa accounting exec start-stop tacacs
    aaa accounting network start-stop radius server-group "cppm_radius"
    aaa accounting system stop-only tacacs
    aaa authentication login privilege-mode
    aaa authentication ssh login tacacs
    aaa authentication ssh enable tacacs
    aaa authentication port-access eap-radius server-group "cppm_radius"
    aaa authentication mac-based chap-radius server-group "cppm_radius"
    aaa port-access authenticator 3,5-7,9,11,13,15-21,23,25,27,29
    aaa port-access authenticator 3 tx-period 10
    aaa port-access authenticator 3 supplicant-timeout 10
    aaa port-access authenticator 3 client-limit 3
    aaa port-access authenticator 5 tx-period 5
    aaa port-access authenticator 5 supplicant-timeout 10
    aaa port-access authenticator 5 server-timeout 10
    aaa port-access authenticator 5 client-limit 10
    aaa port-access authenticator 6 tx-period 10
    aaa port-access authenticator 6 supplicant-timeout 10
    aaa port-access authenticator 6 server-timeout 5
    aaa port-access authenticator 6 client-limit 10
    aaa port-access authenticator 7 tx-period 10
    aaa port-access authenticator 7 supplicant-timeout 10
    aaa port-access authenticator 7 server-timeout 10
    aaa port-access authenticator 7 client-limit 3
    aaa port-access authenticator 9 tx-period 5
    aaa port-access authenticator 9 supplicant-timeout 10
    aaa port-access authenticator 9 server-timeout 10
    aaa port-access authenticator 9 client-limit 3
    aaa port-access authenticator 11 tx-period 10
    aaa port-access authenticator 11 supplicant-timeout 10
    aaa port-access authenticator 11 server-timeout 10
    aaa port-access authenticator 11 client-limit 5
    aaa port-access authenticator 13 tx-period 5
    aaa port-access authenticator 13 supplicant-timeout 10
    aaa port-access authenticator 13 server-timeout 10
    aaa port-access authenticator 13 client-limit 3
    aaa port-access authenticator 15 tx-period 5
    aaa port-access authenticator 15 supplicant-timeout 10
    aaa port-access authenticator 15 server-timeout 10
    aaa port-access authenticator 15 client-limit 10
    aaa port-access authenticator 16 tx-period 10
    aaa port-access authenticator 16 supplicant-timeout 15
    aaa port-access authenticator 16 server-timeout 10
    aaa port-access authenticator 16 client-limit 10
    aaa port-access authenticator 17 tx-period 10
    aaa port-access authenticator 17 supplicant-timeout 15
    aaa port-access authenticator 17 server-timeout 10
    aaa port-access authenticator 17 client-limit 10
    aaa port-access authenticator 18 tx-period 10
    aaa port-access authenticator 18 supplicant-timeout 15
    aaa port-access authenticator 18 server-timeout 10
    aaa port-access authenticator 18 client-limit 10
    aaa port-access authenticator 19 tx-period 10
    aaa port-access authenticator 19 supplicant-timeout 15
    aaa port-access authenticator 19 server-timeout 10
    aaa port-access authenticator 19 client-limit 10
    aaa port-access authenticator 20 tx-period 10
    aaa port-access authenticator 20 supplicant-timeout 15
    aaa port-access authenticator 20 server-timeout 10
    aaa port-access authenticator 20 client-limit 10
    aaa port-access authenticator 21 tx-period 10
    aaa port-access authenticator 21 supplicant-timeout 20
    aaa port-access authenticator 21 server-timeout 30
    aaa port-access authenticator 21 client-limit 5
    aaa port-access authenticator 23 tx-period 10
    aaa port-access authenticator 23 supplicant-timeout 20
    aaa port-access authenticator 23 server-timeout 30
    aaa port-access authenticator 23 client-limit 5
    aaa port-access authenticator 25 tx-period 10
    aaa port-access authenticator 25 supplicant-timeout 10
    aaa port-access authenticator 25 server-timeout 10
    aaa port-access authenticator 25 client-limit 5
    aaa port-access authenticator 27 tx-period 10
    aaa port-access authenticator 27 supplicant-timeout 20
    aaa port-access authenticator 27 server-timeout 30
    aaa port-access authenticator 27 client-limit 3
    aaa port-access authenticator 29 tx-period 10
    aaa port-access authenticator 29 supplicant-timeout 10
    aaa port-access authenticator 29 server-timeout 10
    aaa port-access authenticator 29 client-limit 3
    aaa port-access authenticator active
    aaa port-access mac-based 3,5-7,9,11,13,15-21,23,25,27,29
    aaa port-access mac-based 3 addr-limit 10
    aaa port-access mac-based 5 addr-limit 10
    aaa port-access mac-based 6 addr-limit 10
    aaa port-access mac-based 7 addr-limit 10
    aaa port-access mac-based 9 addr-limit 3
    aaa port-access mac-based 11 addr-limit 5
    aaa port-access mac-based 13 addr-limit 3
    aaa port-access mac-based 21 addr-limit 5
    aaa port-access mac-based 23 addr-limit 5
    aaa port-access mac-based 25 addr-limit 5
    aaa port-access mac-based 27 addr-limit 5
    aaa port-access mac-based 29 addr-limit 3
    aaa port-access 3 auth-order mac-based authenticator
    aaa port-access 3 auth-priority authenticator mac-based
    aaa port-access 5 auth-order authenticator mac-based
    aaa port-access 5 auth-priority authenticator mac-based
    aaa port-access 9 auth-order authenticator mac-based
    aaa port-access 9 auth-priority authenticator mac-based
    aaa port-access 11 auth-order authenticator mac-based
    aaa port-access 11 auth-priority authenticator mac-based
    aaa port-access 13 auth-order authenticator mac-based
    aaa port-access 13 auth-priority authenticator mac-based
    aaa port-access 15 auth-order authenticator mac-based
    aaa port-access 15 auth-priority authenticator mac-based
    aaa port-access 16 auth-order mac-based authenticator
    aaa port-access 16 auth-priority authenticator mac-based
    aaa port-access 17 auth-order mac-based authenticator
    aaa port-access 17 auth-priority authenticator mac-based
    aaa port-access 18 auth-order mac-based authenticator
    aaa port-access 18 auth-priority authenticator mac-based
    aaa port-access 19 auth-order mac-based authenticator
    aaa port-access 19 auth-priority authenticator mac-based
    aaa port-access 20 auth-order mac-based authenticator
    aaa port-access 20 auth-priority authenticator mac-based
    aaa port-access 21 auth-order mac-based authenticator
    aaa port-access 21 auth-priority authenticator mac-based
    aaa port-access 23 auth-order authenticator mac-based
    aaa port-access 23 auth-priority authenticator mac-based
    aaa port-access 25 auth-order authenticator mac-based
    aaa port-access 25 auth-priority authenticator mac-based
    aaa port-access 27 auth-order authenticator mac-based
    aaa port-access 27 auth-priority authenticator mac-based
    aaa port-access 29 auth-order authenticator mac-based
    aaa port-access 29 auth-priority authenticator mac-based
    oobm
       ip address dhcp-bootp
       ipv6 enable
       ipv6 address dhcp full
       exit
    vlan 1
       name "DEFAULT_VLAN"
       no untagged 2,4-5,7,9-48
       untagged 1,3,6,A1-A4,Trk10
       ip address dhcp-bootp
       ipv6 enable
       ipv6 address dhcp full
       exit
    vlan 5
       name "MANAGEMENT"
       untagged 48
       tagged 1
       ip address x.x.x.x 255.255.255.0
       exit
    vlan 14
       name "SERVERS"
       tagged 1
       no ip address
       exit
    vlan 99
       name "QUARANTINE-CPPM"
       tagged 1
       no ip address
       exit
    vlan 101
       name "VOICE"
       tagged 1-2,4-5,7,9-42
       no ip address
       voice
       exit
    vlan 201
       name "DATA"
       untagged 2,4-5,7,9-42
       tagged 1
       no ip address
       exit
    vlan 301
       name "HVAC"
       untagged 47
       tagged 1
       no ip address
       exit
    vlan 351
       name "WIFI-GUEST"
       tagged 1,43-46
       no ip address
       exit
    vlan 401
       name "GUEST_WIRED"
       tagged 1
       no ip address
       exit
    vlan 451
       name "WIFI-CORP"
       tagged 1,43-46
       no ip address
       exit
    vlan 501
       name "WIFI_AP"
       untagged 43-46
       tagged 1
       no ip address
       exit
    vlan 601
       name "CCTV/SECURITY"
       tagged 1
       no ip address
       exit
    vlan 701
       name "A/V"
       tagged 1
       no ip address
       exit
    vlan 801
       name "PCI"
       tagged 1
       no ip address
       exit
    vlan 901
       name "FUTURE"
       tagged 1
       no ip address
       exit
    spanning-tree
    spanning-tree Trk10 priority 4
    allow-unsupported-transceiver
    device-profile name "default-ap-profile"
       untagged-vlan 501
       tagged-vlan 351,451
       exit
    device-profile type "aruba-ap"
       enable
       exit

    Switchport Config

    ------------------------

    interface 25
       name "DATA_&_VOICE"
       tagged vlan 101
       untagged vlan 201
       aaa port-access authenticator
       aaa port-access authenticator tx-period 10
       aaa port-access authenticator supplicant-timeout 10
       aaa port-access authenticator server-timeout 10
       aaa port-access authenticator client-limit 5
       aaa port-access mac-based
       aaa port-access mac-based addr-limit 5
       aaa port-access auth-order authenticator mac-based
       aaa port-access auth-priority authenticator mac-based
       exit




  • 4.  RE: Access Tracker - Continuous Authentication Requests

    Posted Apr 30, 2025 02:33 AM

    The second example you post shows more or less multiples of 1 hour, and 3600 seconds (one hour), is the default reauthentication timeout. Further from what you describe, the behavior with a client authenticating every 3 minutes (approximately), only when the client is locked, that may be that the client goes into power saving and wakes up every 3 minutes or so. Just thinking out loud. Can you try to disable sleep/power saving in the network adapter?

    The logs you see are authentication logs, not alerts or errors. The client and switch perform authentication. This looks like normal behavior to me.

    The output of the switch command: 'show port-access clients interface 1/1/1 detail' (replace 1/1/1 with the interface where your client is connected to), may provide more information. But for now, I think you should look in the client.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------