Wireless Access

 View Only
Back to discussions
Expand all | Collapse all

Any chance to obtain a replacement HDD for MSM760 (J9421A)

This thread has been viewed 0 times

  • 1.  Any chance to obtain a replacement HDD for MSM760 (J9421A)

    Posted Nov 12, 2013 08:55 PM

    Based on the console output, the MSM760 just simply hangs after the boot sequence.

    It didn't manage even to get to the lilo prompt.

     

    As a test, when the fans are stopped, clicking sound could be heard from the unit.

     

    As such, is there a possibility of getting a replacement HDD?

     

    Thanks in advance.



  • 2.  RE: Any chance to obtain a replacement HDD for MSM760 (J9421A)

    Posted Nov 13, 2013 03:40 PM

    Call support or create a case on http://itrc.hp.com



  • 3.  RE: Any chance to obtain a replacement HDD for MSM760 (J9421A)

    Posted Nov 13, 2013 07:34 PM

    Sadly the carepack coverage for this unit has just expired 2 months ago.

    Perhaps that's the reason for some of the wierd errors that we are getting from our APs.

    Where they seems to be randomly affecting some of the APs but was tested individually to be perfectly fine.

     

     



Related Content