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AP 605H - Problem with convertion to campus AP

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  • 1.  AP 605H - Problem with convertion to campus AP

    Posted Aug 21, 2025 04:00 AM

    Hello,

    we have recently bought some AP 605H which I try to connect to our Mobility Conductor / Controllers. If I try to convert the APs (Delivered as InstantOn) it says "Downloading information from controller" and fails after a few minutes. I checked the Mobility Controllers logfile and found the following:

    Aug 20 15:10:59 2025  stm[8783]: <399803> <8783> <ERRS> |stm|  An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 20574 error stat /mswitch/sap/arm32emmc.ari failed: No such file or directory.
    Aug 20 15:10:59 2025  stm[8783]: <305061> <8783> <WARN> |stm|  AP: f0:1a:a0:xx:xx:xx image version mismatch. bootfile is arm32emmc.ari, build string is ArubaOS version 8.12.0.2-8.12.0.2 for Leo (jenkins@8eb64727d1fb) (gcc version 9.3.0 (Buildroot 2020.11.4)) #90468 SMP Wed Jul 31 09:01:09 UTC 2024
    Aug 20 15:10:59 2025  stm[8783]: <305059> <8783> <WARN> |stm|  Version (null) is not compatible with AP f0:1a:a0:xx:xx:xx with type AP-UNKNOWN, mac f0:1a:a0:xx:xx:xx
    Aug 20 15:10:59 2025  stm[8783]: <399803> <8783> <ERRS> |stm|  An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_version_str line 20574 error stat /mswitch/sap/arm32emmc.ari failed: No such file or directory.

    So I checked the AP Image Versions on the controller and it seems like the arm32emmc.ari file is not there:

    AP Image Versions On Controller
    --------------------------------
    Image name     Image Version String
    ----------     --------------------
    arm64emmc.ari  8.10.0.18(jenkins@d6343b64d138)#93163 SMP Mon Jul 21 17:18:58 UTC 2025
    arm32.ari      8.10.0.18(jenkins@5b553f01d52f)#93163 SMP Mon Jul 21 16:15:01 UTC 2025
    ipq807x.ari    8.10.0.18(jenkins@4158fa9d2d57)#93163 SMP Mon Jul 21 16:53:39 UTC 2025
    arm64.ari      8.10.0.18(jenkins@5c877e4220f0)#93163 SMP Mon Jul 21 16:24:46 UTC 2025
    ipq40xx.ari    8.10.0.18(jenkins@9c1b883bb249)#93163 SMP Mon Jul 21 16:20:10 UTC 2025
    e5500.ari      8.10.0.18(jenkins@b8e898ffc4e9)#93163 SMP Mon Jul 21 16:19:53 UTC 2025
    ipq806x.ari    8.10.0.18(jenkins@bab155d27760)#93163 SMP Mon Jul 21 16:25:38 UTC 2025
    armv7ns.ari    8.10.0.18(jenkins@73b2c4ff9b7c)#93163 PREEMPT Mon Jul 21 16:27:07 UTC 2025
    e500.ari       8.10.0.18(jenkins@9566c15ea2aa)#93163 SMP Mon Jul 21 16:20:27 UTC 2025

    The Conductor and Controllers (7210)  running version 8.10.0.18. The APs where delivered with version 8.12.0.0 (I manually upgraded them to 8.12.0.2). 

    The Release notes for version 8.10.0.19 (seems like 8.10.0.18 is no longer available) lists the AP 605H as compatible with version 8.12.0.x - 8.13.x.x.

    Do I have to upgrade the Controller to 8.13.x or is there anything else I'm missing?

    Kind Regards

    Rouven



    -------------------------------------------


  • 2.  RE: AP 605H - Problem with convertion to campus AP

    Posted Aug 21, 2025 04:09 AM
    Edited by Herman Robers Aug 21, 2025 07:05 AM

    The AP-605H needs at least 8.12 on the controllers. 



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------

    Original Message


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