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AP-634 External Antennas will NOT work

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  • 1.  AP-634 External Antennas will NOT work

    Posted Feb 29, 2024 10:47 PM
      |   view attached

    AAP-634s NOT working

    Getting this message:  "Antenna gain not provisioned for external antennas"

    Running 8.11.2 

    Can find no setting in GUI for external antenna gain and CLI commands do not seem to work either.  

    Any help will be greatly appreciated!



  • 2.  RE: AP-634 External Antennas will NOT work

    Posted Mar 01, 2024 03:54 AM
    Edited by mkk Mar 01, 2024 04:01 AM

    Your antenna gains are a fixed value in dbi that need to set in your configuration.

    Note that some countries in europe don't support 6ghz external antennas in the country regulations.

    Which country you are?

    See also this topic External Antenna Gain Configuration for AOS Controller Based - How

    ------------------------------
    Marcel Koedijk | MVP Expert 2023 | ACEP | ACMP | ACCP | ACDP | Ekahau ECSE | Not an HPE Employee | Opinions are my own
    ------------------------------



  • 3.  RE: AP-634 External Antennas will NOT work

    Posted Mar 01, 2024 09:36 AM
    Edited by CH-89852b Mar 01, 2024 09:36 AM

    Full support for standard power 6 GHz APs isn't coming until 8.12, with 8.11.2 you must configure the antenna gain of the AP by provisioning the AP through the CLI.

    #configure terminal
    (config) #read-bootinfo ap-name <name>
    (config) #provision-ap
    (config-submode)#a-ant-gain X
    (config-submode)#g-ant-gain Y
    (config-submode)#x-ant-gain Z
    (config-submode)#reprovision ap-name <name>
    (config-submode)#write memory

    Make sure you provision a value for all three antennas otherwise the command will fail.



    ------------------------------
    Carson Hulcher, ACEX#110
    ------------------------------



  • 4.  RE: AP-634 External Antennas will NOT work

    Posted Mar 01, 2024 09:44 AM

    Hey Carson,

     

    Thanks for the info.  How's things?  This issue is at the new OU Softball stadium and the first game of the season is at 2pm.

     

    Rob Jones

    Vice President
    Single Number Reach +1 (405) 445 2622

    IMPORTANT NOTICE: This communication, including any attachments, is the property of Bell IT Services, Inc. and may contain proprietary, confidential, or privileged information. Unauthorized use or disclosure of this communication is strictly prohibited and may be unlawful. Information contained herein may be subject to a Proprietary Information / Non-Disclosure Agreement and shall be maintained in confidence and not disclosed to third parties without the written consent of Bell IT Services, Inc. If you have received this communication in error, please immediately notify the sender and destroy all copies of the communication and any attachments.

     

     

     




    Original Message


  • 5.  RE: AP-634 External Antennas will NOT work

    Posted Mar 04, 2024 10:49 AM

    Hello Carson,

    We are also planning to deploy AP-634s with AOS 8.11.2. 

    Is there a link or document for the recommended gain to set per radio? 

    We currently have AP-ANT-320 and AP-ANT-328 antennas.

    Thanks!

    Alex


    Original Message


  • 6.  RE: AP-634 External Antennas will NOT work

    Posted Mar 04, 2024 12:00 PM

    You should always be setting the gain based on the published gain of the antenna.

    For antennas without an integrated pigtail you'll need to factor in the losses from the cable, connectors, and lightning protection if installed.



    ------------------------------
    Carson Hulcher, ACEX#110
    ------------------------------

    Original Message


  • 7.  RE: AP-634 External Antennas will NOT work

    Posted Dec 18, 2025 06:09 AM

    This config doesn't work for me : I've got the same message than above

    -------------------------------------------

    Original Message


  • 8.  RE: AP-634 External Antennas will NOT work

    Posted Dec 18, 2025 07:16 AM

    Theres a known bug that you cant configure from the UI.  From the CLI it should work.

    I am running 8.12.0.5

    (MC1) [mynode] #configure t
    Enter Configuration commands, one per line. End with CNTL/Z

    (MC1) [mynode] (config) #read-bootinfo ap-name ap6341
    (MC1) [mynode] (config) #pro
    process                 Process level operations
    prompt                  Change the system prompt
    provision-ap            AP provisioning

    (MC1) [mynode] (config) #provision-ap 
    (MC1) [mynode] (config-submode)#a-ant-gain 
    <a-ant-gain>            Gain for 5.2GHz (802.11a) antenna

    (MC1) [mynode] (config-submode)#a-ant-gain 6
    (MC1) [mynode] (config-submode)#g-ant-gain 
    <g-ant-gain>            Gain for 2.4GHz (802.11g) antenna

    (MC1) [mynode] (config-submode)#g-ant-gain 6
    (MC1) [mynode] (config-submode)#x-ant-gain 
    <x-ant-gain>            Gain for 6GHz (802.11e) antenna

    (MC1) [mynode] (config-submode)#x-ant-gain 5
    (MC1) [mynode] (config-submode)#reprovision ap-name ap6341
    (MC1) [mynode] (config-submode)#write mem

    -------------------------------------------

    Original Message


  • 9.  RE: AP-634 External Antennas will NOT work

    Posted Dec 18, 2025 05:50 PM

    What version of AOS 8 are you running?  Make sure you provision all three antennas.



    ------------------------------
    Carson Hulcher, ACEX#110
    ------------------------------

    Original Message


  • 10.  RE: AP-634 External Antennas will NOT work

    Posted May 13, 2026 04:28 AM

    Hello Carson,

    First of all thanks for the guidance. The manual approach worked without any problems on AOS 8.13.1.2.

    Are you aware of any method to define the 6GHz antenna gain in the provisioning rules? I was not able to make it work via GUI, CLI or API.

    -------------------------------------------

    Original Message


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