Wireless Access

Hi all,

we experience bad call quality with  635APs with the 8.10.x version. 

Issue happens with controller and central managed IAP clusters. 

Same config has no UCC / call quality effects on 515 APs. 

Looks like an firmware / hardware issue for me. Would like to know if someone else is experiencing comparable  issues with V8 on 635 APs.

Kind regards 

Sebastian

Your issue description could have to many different causes. To resolve it as quickly as possible, it's best to open a TAC case with Aruba Support.

Issues could be LAN of Wireless design related aswel client drivers or external environment issue like interference.

Latest long support release is 8.10.0.15 which should a good starting point.

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Marcel Koedijk | MVP Expert 2024 | ACEP | ACMP | ACCP | ACDP | Ekahau ECSE | Not an HPE Employee | Opinions are my own
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Hi Marcel,

did it. for Central managed and 635 APs and controller managed 635 APs. 

In both cases engineering is able to get rid of teams call cuts .

#show ucc call-info cdrs detail - is showing for this ap type a unrealistic wifi delay during calls.

D(ms)/J(ms)/PL(%)[A]

35.83/0.00/0.00

for all calls thru the ap type. 

Is anyone else experiencing this type of problems.

We also tested different 8.10. to 8.12 versions. nothing change.

Like Aruba has some issues with udp stream handling driver issue with the 635 ap.