Wireless Access

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  • 1.  Apple Device can`t connect

    Posted Nov 05, 2025 05:40 AM

    Our Apple Devices can`t connect to SSIDs if the Network "MAC authtentication" is activatet. 

    Version: 8.13.1.0 LSR

    Apple Device Version: 26.01

    1. I add a new user with the "real" MAC Adress and the password is the same  -> can`t connect
    2. I checked "Delimiter character" 
    3. If I disable MAC Filter the Apple Device can connect
    4. I have one "Role" with all is allowed

    What is the solution?



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  • 2.  RE: Apple Device can`t connect

    Posted Nov 05, 2025 08:13 PM

    what is your authentication server? is it clearpass?



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    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
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  • 3.  RE: Apple Device can`t connect

    Posted Nov 06, 2025 02:04 AM

    The Authentication server is the "InternalServer". What do you mean with "clearpass"?

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    Original Message


  • 4.  RE: Apple Device can`t connect

    Posted Nov 06, 2025 02:13 AM

    We have no clearpass.

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    Original Message


  • 5.  RE: Apple Device can`t connect

    Posted Nov 06, 2025 04:36 PM

    is the device using randomise MAC?



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------

    Original Message


  • 6.  RE: Apple Device can`t connect

    Posted Nov 07, 2025 12:54 AM

    No, we have fix MAC

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    Original Message


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