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  • 1.  Brand new IAP-315s unable to configure - Configuration denied by Aruba Central management

    Posted Feb 04, 2021 06:39 PM
      |   view attached
    Hi all,
    I have just powered on, fresh out of the box, 5 IAP-315s.  Whatever configuration I try to do I get "
    Configuration denied by Aruba Central management" through the web gui.  I have managed to SSH on to one, and changed the password there.  When I run a show tech-support it looks like the AP is trying to connect to Aruba Central by default:
    Thu Feb 4 23:00:19 2021 Central Warning Disconnect with Aruba Central server device-apacsouth.central.arubanetworks.com reason unknown reason after login
    Thu Feb 4 23:00:19 2021 Central In progress Estabished connection with Aruba Central server device-apacsouth.central.arubanetworks.com, authenticating...
    Thu Feb 4 23:00:21 2021 Central Completed Login done to Aruba Central server device-apacsouth.central.arubanetworks.com by websocket
    Thu Feb 4 23:00:21 2021 Central Debug Received subscribe with sub_id Change event action s:apacsouth.internal.decoder.iap.event.sub:iap.event.clients.onchange from Aruba Central

    Even trying to change the country on initial startup gives the same error.
    I've configured hundreds in the past and not had this before so looks like a newly introduced problem with Instant.
    Does anyone know what I can do to be able to locally program these?  I say locally - they're 1000km away so pressing reset isn't an option at this point.

    Any assistance much appreciated.

    I've attached the tech-support dump if that helps.

    Aspo.

    ------------------------------
    Dan Aspinall
    ------------------------------

    Attachment(s)

    txt
    IAP315techsupport.txt   405 KB 1 version


  • 2.  RE: Brand new IAP-315s unable to configure - Configuration denied by Aruba Central management
    Best Answer

    Posted Feb 05, 2021 12:57 AM
    The IAPs are indeed being managed via Central.  Where did you get these from as they should not be registered to another customers Central account or there is an Activate rule on an account. If you speak to TAC these can be removed from the Central instance.

    Aruba Central Server  :device-apacsouth.central.arubanetworks.com
Aruba Central        :Connected
Managed Via          :Aruba Central

    IAP MAC Address          :XXXX
IAP Serial Number        :XXXX
Cloud Activation Key     :N0ITB8XI
Activate Server          :device.arubanetworks.com
Activate Status          :success
Aruba Central Server     :device-apacsouth.central.arubanetworks.com
Last provision time      :2021-02-04 23:00:28
Provision interval       :10080 minutes


    ------------------------------
    Craig Syme
    ------------------------------

    Original Message


  • 3.  RE: Brand new IAP-315s unable to configure - Configuration denied by Aruba Central management

    Posted Feb 05, 2021 01:11 AM
    Thanks Craig.
    Same supplier we've used for years.
    I've got a ticket open now to try and get this sorted.
    Thanks for the response.
    Will see how we go.
    Asp



    Original Message


  • 4.  RE: Brand new IAP-315s unable to configure - Configuration denied by Aruba Central management

    Posted Feb 11, 2021 07:32 PM
    Hi Craig,
    Took a week of to-ing and fro-ing from importer to HP but they are finally not associated with another account.
    Hopefully doesn't mean they are second hand.  Waiting for confirmation on that.

    ------------------------------
    Dan Aspinall
    ------------------------------

    Original Message


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