Network Management

Hi,

I'm trying put back in the new device list a device that was once ignored.

In the webUI neither the delete button or unignore works, clicking on them will only show me a message about the licensing. As shown on the screenshot bellow :

Here's the result of clicking on one of those button :

Can anyone help ?

I'm not out of licences, as you can see I'm at 98% of my limit, with still 31 remaining licenses.

Adding new devices from the "New devices" list still works alright.

For anyone looking for a fix to this problem, i got it from Aruba Support :

#dbc 'update ap set state = 0 where state =3;'

The corresponding command will move the all the APs in Ignored List to New Devices List.

That's surprising since I'm able to both unignore and delete.  What version of AirWave code are you running?  I tested on 8.0.9

I had the problem on version 8.0.9, then trying to fix it I upgraded to 8.0.9.1, still the same problem.

It seems the problem only appear when you are using 95% or more licences.

Sorry to drum up an old topic, but I just ran into this issue this morning.  I am using 93% of my licenses.

Running 8.0.9.1, I am unable to unignore or delete devices in my ignore list.

Do you happen to know how many ignored devices you have?  Did you try setting all ignored devices to new devices?

#dbc 'select count(*) from ap where state = 3;'

#dbc 'update ap set state = 0 where state = 3;'

I had 129 ignored devices.  I was able to set them all back to new using:

#dbc 'update ap set state = 0 where state = 3;'

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@MrWind wrote:

For anyone looking for a fix to this problem, i got it from Aruba Support :

 

#dbc 'update ap set state = 0 where state =3;'

 

The corresponding command will move the all the APs in Ignored List to New Devices List.

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Mr Wind, this worked and my devices are now in the new category. Thanks!