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  • 1.  Cannot open terminal client - SSH - from IMC

    Posted May 16, 2017 09:25 AM
      |   view attached

    Hi everybody,

    we're runninng IMC 7.3 and having issues while trying to open an SSH session from topology view.

    When we right click on a device and select Tools->SSH an HTML popup opens and nothing happens (see attached image). 

    We use Firefox, last version.

    Any suggestion would be highly appreciated.

     

    Many thanks


    #ssh


  • 2.  RE: Cannot open terminal client - SSH - from IMC

    Posted May 18, 2017 03:23 AM

    As I believe IMC is starting a Java Applet which is starting PuTTY (or any other terminal app).

    You can change the path to PuTTY in this file:

    /opt/iMC/client/web/apps/imc/WEB-INF/putty-devToolsConfig.xml

           <pref.defpath>C:\Program Files\PuTTY\putty.exe</pref.defpath>

     My question now is, how is this supposed to work when accessing IMC from a Mac. ;)



  • 3.  RE: Cannot open terminal client - SSH - from IMC

    Posted May 18, 2017 03:26 AM

    Thank you so much.

    We'll try.



  • 4.  RE: Cannot open terminal client - SSH - from IMC

    Posted Feb 27, 2018 12:08 PM

    Hello,

     

    i have the same issue. Checked the putty-devToolsConfig.xml file and seems to be fine. I have changed the path but it still does not fix the problem.

    Any suggestions?

     

    Thanks



  • 5.  RE: Cannot open terminal client - SSH - from IMC

    Posted Feb 28, 2018 02:56 AM

    Hello,

    the problem here is, that neither the newest chrome nor firefox are any longer supporting NPAPI, so IMC is no longer able to open the java applets

    It is working with Internet explorer

    to workaround this with firefox or chrome, please have a look here:

    https://www.digitalcitizen.life/how-enable-java-all-major-web-browsers

     



  • 6.  RE: Cannot open terminal client - SSH - from IMC

    Posted Apr 13, 2018 08:10 AM

    I followed the workaround for firefox and indeed it works now!

     

    Thanks!