Wired Intelligent Edge

 View Only

  • 1.  CDR Setup

    Posted May 18, 2009 11:54 AM
    Hello Everyone,



    I am trying to properly configure our VCX system with call detail reports. I only pull bits and pieces of info of off our primary voice server. I have it the pointed to eth1 on our primary VCX, and the /opt/3com/components/acctxml.7.1.52/db/export/. Has anyone else run in to this problem? Any experience or insight would be greatly appreciated!



    Thanks,

    -CT


  • 2.  RE: CDR Setup

    Posted Jun 04, 2009 05:56 PM
    The call logs used by the CDR are from the billing (bssxml) server not the accounting server (acctxml).

    I really do not like 3Com's call report interface, so what I do, it use it to retrieve the call logs, then go into the app's database (it's an Access database) through the backend and create create my own reports. the location of the db is

    C:\Program Files\3COM\VCX\VCX Call Reports\Db\vcxcdr.mdb

    :)



Related Content