Cloud Managed Networks

 View Only

  • 1.  Central NAC SMS Verification

    Posted 13 hours ago

    Hello Team,

    I am also testing Central NAC on the New Aruba Central platform.

    I have configured a guest portal with verification enabled. Email verification is working correctly, and users successfully receive the verification code by email.

    However, SMS verification is not working. The portal allows users to select SMS verification, but no SMS messages are received by the users.

    I have not configured any external SMS provider (such as Twilio), because in Aruba Central Classic there was an SMS verification option available without requiring an external SMS provider.

    Could you please clarify the following:

    • Does Central NAC in New Aruba Central require an external SMS provider for SMS verification?
    • Is there a native Aruba-provided SMS service available, similar to what was available in Classic Central?
    • If SMS verification should work without an external provider, what configuration should be verified?
    • Are there any licensing or tenant-specific requirements to enable SMS verification?

    Thank you for your assistance.



  • 2.  RE: Central NAC SMS Verification

    Posted 3 hours ago

    It really depends on the country. From what I've seen, more and more countries are starting to restrict / block SMS messages unless the sending company is locally registered with the government. that makes it harder for HPE to send SMS on behalf of customers. I think the way forward is to bring your own SMS provider.



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------



  • 3.  RE: Central NAC SMS Verification

    Posted 3 hours ago

    Central NAC in the New Aruba Central platform does not send SMS on its own; you must configure an external SMS provider for SMS verification to work. In other words, what you saw in Classic (Aruba‑hosted SMS) is not how New Central NAC behaves.



    ------------------------------
    Dustin Burns

    Lead Mobility Engineer @Worldcom Exchange, Inc.

    ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022-2023
    If my post was useful accept solution and/or give kudos
    ------------------------------



  • 4.  RE: Central NAC SMS Verification

    Posted 3 hours ago

    yeah even in Classic, this behaiour has changed.



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------

    Original Message


Related Content