Cloud Managed Networks

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  • 1.  Certifcate rollout - New Central

    Posted Dec 01, 2025 05:39 AM

    Hi @all,

    i want to try over New Central to push some custom certificates to an AP514. 

    I was able to upload the certificates to central over "Certificate Management".

    Afterwards i created a profil with "Certifcate Usage" for the AP, added the corresponding certificates and asigned the profil to the AP.

    At the rollout i get a error message, that they cant find the certificates.

    Have i missed a step or why can't the certificate assigned the service?

    Regards
    Patrick



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  • 2.  RE: Certifcate rollout - New Central

    Posted Dec 01, 2025 03:43 PM

    Could be a bug, i think its a good idea to with tac support to solve this.

    Did you check the audit trail in central?



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    Marcel Koedijk | MVP Expert 2024 | ACEP | ACMP | ACCP | ACDP | Ekahau ECSE | Not an HPE Employee | Opinions are my own
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  • 3.  RE: Certifcate rollout - New Central

    Posted Dec 02, 2025 02:24 AM

    Good Morning!

    yes, i checked the audit trail. The error message above is from the audit trail when central trys to push the config to the AP.

    I also contact the TAC support today and hope they have a solution. 

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    Original Message


  • 4.  RE: Certifcate rollout - New Central

    Posted Dec 02, 2025 08:01 AM

    Does the AP show these types of messages ?

    show ap debug cloud-config-received

    pki-cert-assign application radius cert-type TrustedCA certname CA-CERT-NAME : Execution aborted, remaining commands below are not executed. (Command fail: ' Cannot find  this cert ')
    exit
    Execution error message:  Cannot find  this cert 
    Fail to assign the certificate...


    if yes, agree that it's a good idea to open a support case with the AP tech-support.



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    Shawn Adams
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  • 5.  RE: Certifcate rollout - New Central

    Posted Dec 02, 2025 08:30 AM
    Edited by p.sauerwein Dec 02, 2025 08:32 AM

    Yes, the AP shows the same message.

    Result from the command ap debug cloud-config-received

    Btw. i´m wondering is this not tested before go-live. I mean certificates on an AP is not so an unusual topic.

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    Original Message


  • 6.  RE: Certifcate rollout - New Central

    Posted Feb 17, 2026 02:21 PM

    I had the same problem as you. I fixed it by uploading the certificate in Classic, then importing it over to new Central.

    I agree there must be some sort of bug. But this does work, I've tried it a few times just to be sure.

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