Hi,
Please consult with the team that manages the Duo auth proxy/radius server, may refer to - https://duo.com/docs/authproxy-reference#troubleshooting
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Saravanan
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Original Message:
Sent: Apr 19, 2023 03:25 AM
From: aniqzumarziyad
Subject: Clearpass Duo MFA - Failed to Authenticate User
Hi Saravanan,
How do I check the reject reason, on the auth proxy server?
Original Message:
Sent: Apr 18, 2023 06:04 AM
From: Saravanan
Subject: Clearpass Duo MFA - Failed to Authenticate User
Hi,
Authentication is rejected at the token server (Duo Auth Proxy) end.
ClearPass will pass the credential to the token server for authentication, you need to check the reject reason in the Duo Auth Proxy server.
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Saravanan
Original Message:
Sent: Apr 17, 2023 09:45 PM
From: aniqzumarziyad
Subject: Clearpass Duo MFA - Failed to Authenticate User
I just realized I attached the wrong access tracker.
Original Message:
Sent: Apr 17, 2023 09:43 PM
From: aniqzumarziyad
Subject: Clearpass Duo MFA - Failed to Authenticate User
Hi Airheads Community
I have been implementing this for my Aruba AOS-CX 6200 switch. I stumbled upon an issue where Clearpass will reject my admin access because of the Error Code "Password Mismatch". I double check my user password and I am very sure that this is correct. Do you guys know what may cause this issue?
