Please upgrade to a more recent and supported version of ClearPass. The 6.7 release is unsupported for some time and has known security weaknesses.
About your problem, please give the sponsor the 'Remove Accounts' rights to Full under the Operator profile. That permission seems required for sponsoring accounts.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Oct 24, 2022 06:35 AM
From: Jaco Janse van Rensburg
Subject: ClearPass eMail Link Not Redirecting To Approval Page
Hi Guys.
I am running Clearpass 6.7.14 and have configured Guest Self Registration.
- The guest registers,
- and the email is sent out to the sponsor for approval
- However, when the Sponsor click on the link to approve the account, he gets redirected to the Create Guest Account Page.
I have followed the suggestions in the post below, but without any success.
: https://community.arubanetworks.com/browse/articles/blogviewer?blogkey=38c4c35d-0643-4a00-a1c2-30f42f05cfd1
Where Do I start looking for the problem ?
