Dear Team,
We are implementing a self-sponsored guest access feature where users enter their email address to receive a confirmation email and sponsor themselves. The intended workflow is as follows:
· Users should be granted 5 minutes of initial access.
· If they confirm their account within that period, they can continue under the same role.
· If they fail to confirm their account or enter an invalid email address, they should be disconnected after 5 minutes and redirected back to the captive portal page.
Enforcement Profile:
First MAC-AUTH (User not sponsoring himself within the initial 5 minutes of access)
USER-AUTH
Second MAC-AUTH - after 5 minutes
However, we are facing an issue: guest users are not being disconnected after the 5-minute window. Instead, they continue to have uninterrupted Wi-Fi access.
Upon reviewing the Access Tracker, we found the following message:
"No RADIUS enforcement profiles applicable for this device. Allowing Access."
Could you please advise on possible causes or configurations to address this issue? Any insights or suggestions would be greatly appreciated.
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