Hi
Could you check the Access Tracker logs for both working and non‑working devices (laptop and mobile) to identify which attributes ClearPass is querying in Entra ID?
Additionally, please verify whether the same attributes queried for the non‑working device are present in Entra ID. I suspect the issue may be related to ClearPass failing to read the certificate because the required attributes are not available in the Entra ID response, which may be leading to the authentication failure.
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Pavan Arshewar
Technical Lead Aruba ERT
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Note: Please note that the views, opinions, and statements expressed are solely my own and are provided in my personal capacity. They do not represent, reflect, or bind the Aruba HPE Networking in any manner.
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Original Message:
Sent: Feb 10, 2026 12:31 PM
From: Ldbss
Subject: Clearpass - EntraID/Intune
Hi there,
Simple question here, I would like to be able to read device cert et user cert on mobile devices (iOS, Androïd) through Clearpass (v6.12 w/EntraID integration (no Intune integration)).
My actual configuration works with Clearpass reading laptops device certs to authorize them via EntraID. I had to add some queries in the authentication sources :
Thus, this configuration doesn't work to authorize mobile devices.. Would you know what I am missing ?
The mobile devices exist in EntraID of course.
Thanks for your help,
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