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clearpass insight reporting 6.6 filter nad error

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  • 1.  clearpass insight reporting 6.6 filter nad error

    Posted Mar 15, 2017 07:19 AM

    I recently upgraded one of my CPPM to v6.6 and as release notes stated all the report templates were not migrated.

     

    So i went to recreate our reports.  We have various filters on certain reports based on NAD IP.   When i try to recreate a report with NAD Ip filter i get error

     

    Errors:

    • 1. For filter "NAD IP": xxx.x.x.xxx value/s do not exist

    So i ran the report with option include raw data to get the csv file.  To my surprise i found that CSV was missing NAD IP's.  The service rules have not been changed and i was able to filter using NAD IP before v6.6 upgrade. 

     

    Has anyone else experienced this and is there a workaround?

     



  • 2.  RE: clearpass insight reporting 6.6 filter nad error
    Best Answer

    Posted Mar 15, 2017 10:40 AM

    Hi Aaron,

     

    Are you seeing this issue only after upgrading the server to 6.6.x version. Correct me if i understand worng ,so NAD IP value is missing when you are tyring to filter the NAD IP?

     

    Does all the NAD IP missing or few of them missing?

    Capture.PNG

     

    I would recommand to open TAC ticket for this issue. We need to manually update the NAD IPs in database tables to fix this issue. Only Aruba TAC have full access to the database.

     

    Regards,

    Pavan

    If my post address your query, give kudos :)



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