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  • 1.  Clearpass Licences

    Posted Jun 17, 2026 06:59 PM

    Hi,

    A customer has ordered a ClearPass NL 1000 appliance, along with an Access license and an Entry license. However, I do not see a Platform license in the order.
    My questions are:
    -Is this a mistake, since I cannot see any Platform license?
    -Why does the customer have both Entry and Access licenses - is Access alone sufficient, or have I misunderstood something?



  • 2.  RE: Clearpass Licences

    Posted Jun 17, 2026 08:26 PM

    There is no need for activation license on hardware platforms. That is only needed for VMs. The Serial Number is essentially the permanent platform key. See this link for more information on activating for Hardware Appliance: https://arubanetworking.hpe.com/techdocs/ClearPass/6.11/PolicyManager/Content/CPPM_UserGuide/Admin/Licensing_activating_Platform_license.htm



    ------------------------------
    Dustin Burns

    Lead Mobility Engineer @Worldcom Exchange, Inc.

    ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022-2023
    If my post was useful accept solution and/or give kudos
    ------------------------------



  • 3.  RE: Clearpass Licences

    Posted Jun 17, 2026 08:32 PM

    Thank you very much.

    My second question is about the entry and access license order. Is that a mistake, or can one have an access license without an entry license? It was ordered as both an entry and access license.


    Original Message


  • 4.  RE: Clearpass Licences

    Posted Jun 17, 2026 08:50 PM

    Its basically the same as access but with limitations. No TACACS+ Support, Device Profiling, or OnBoard/OnGuard.



    ------------------------------
    Dustin Burns

    Lead Mobility Engineer @Worldcom Exchange, Inc.

    ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022-2023
    If my post was useful accept solution and/or give kudos
    ------------------------------

    Original Message


  • 5.  RE: Clearpass Licences

    Posted Jun 18, 2026 06:05 AM

    Unfortunately, you cannot combine Entry and Access licenses on the same Clearpass. 

    As DB86 wrote, the Entry license is a limited version of Access.


    Regards



    ------------------------------
    Piotr Filip

    ACEX#41/ACCX/ACDX/ACMX/CWNA/CWSP
    ------------------------------

    Original Message


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