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I have a customer who doesn't know the appadmin or admin password on a physical server. How do you complete password recovery? TAC says RMA. Any other ideas?
TAC is usually correct with their advice :) If you do happen to recover one of the passwords but not the other, you can use the following guide.
https://community.arubanetworks.com/t5/AAA-NAC-Guest-Access-BYOD/How-to-recover-password-on-Clearpass-policy-Manager/ta-p/275363