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ClearPass updates checking

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  • 1.  ClearPass updates checking

    Posted Aug 09, 2023 10:12 AM

    Hi All,

    Is anyone having problem with updates checking on Clearpass (6.10.8)?

    Generating token is also not working for my account (can't login).

    Regards

    MB



  • 2.  RE: ClearPass updates checking

    Posted Aug 09, 2023 10:23 AM

    Hi

    I have had a customer with a similar issue, in that case it was solved by changing the password for the account in the ASP site, and also in the old mnp.arubanetworks.com portal. For that customer the token generation worked fine on all ClearPass servers except one.

    Wait about 10-15 minutes between the pasword changes, and again some time before a new attempt to generate the token.

    If this doesn't work, contact TAC.



    ------------------------------
    Best Regards
    Jonas Hammarbäck
    MVP 2023, ACCX #1335, ACX-Network Security, Aruba SME, ACMP, ACDP , ACEP, ACSA
    Aranya AB
    If you find my answer useful, consider giving kudos and/or mark as solution
    ------------------------------

    Original Message


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