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  • 1.  Configuration Status Unsynchronized

    Posted Jun 20, 2025 10:02 AM

    Why is Configuration Status Unsynchronized on my AP635



  • 2.  RE: Configuration Status Unsynchronized

    Posted Jun 21, 2025 04:37 AM
    Edited by AP-e172d8 Jun 21, 2025 04:37 AM

    you an use "configuration Audit" tab under the group setting to see more info .



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    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
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  • 3.  RE: Configuration Status Unsynchronized

    Posted Jul 02, 2025 12:43 PM

    Hi, as a workaround Ive move the AP to another group it got synchronized then return it to its real group.

    But so far I have same issue with 635 and 655.

    I checked on the config audit and pushed the sync configuration, but it remains the same, 

    This is what I see on the details

    no wlan access-rule IOTHR
wlan access-rule iothr
  vlan iothr
  rule any any match any any any permit
exit

--------------------------------------------
Output of show ap debug cloud-config-received
wlan access-rule IOTHR -->OK
no vlan -->OK
exit -->OK
no wlan access-rule IOTHR: wlan access-rule iothr -->OK
vlan iothr -->OK
rule any any match any any any permit -->OK
exit -->OK
--------------------------------------------

    any further thoughts and recommendations please let me know

    thank you!



  • 4.  RE: Configuration Status Unsynchronized

    Posted Jul 02, 2025 01:15 PM

    I recently experience the same scenario with 635 APs.

    Following the process below I was able to synchronize my APs.

    First, Screen shot All APs, to include AP name, MAC Address and Serial Number.

    Screen shot of map for AP locations. (APs drop off map once deleted)

    Screen shot of Switch interface status output

    Switch CLI Commands:

    h-Xxxx-g01-c #

    conf t

    int 1/1/xx

    shut

    In Central

    Once AP is offline, delete the AP from AP Group-Central

    Switch CLI Commands:

    h-Xxxx-g01-c #

    conf t

    int 1/1/xx

    no shut

    AP CLI Commands:

    Once AP is online

    write erase all

    reload

    In Central

    Move the AP from default AP group into AP Group-Central   (Search by serial number if required)

    reconfigure AP

    The AP has returned to service as synchronized


    Original Message


  • 5.  RE: Configuration Status Unsynchronized

    Posted Sep 19, 2025 03:13 AM

    Sorry but I don't understand why the devices are being deleted to resolve this.  Shouldn't there be a way to force all devices in a group to resync? What if you have dozens of devices unsync'd?

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    Original Message


  • 6.  RE: Configuration Status Unsynchronized

    Posted Sep 19, 2025 03:19 AM

    Should not be needed. What was described is a workaround that worked for this person.

    Many times, from the configuration status or audit log you can find out what's going wrong. Recently I saw for example that if you delete an SSID but there are still clients connected, the configuration cannot be deployed. Reboot of the accesspoint would resolve that situation. And there probably are a few more scenarios that happen mostly in lab, where in short time you configure, change, delete configuration.

    If it's not that trivial, please open a TAC case to find the root cause and get the issue resolved.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------

    Original Message


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