Wireless Access

Hi All,
Good day to all you guys,

i am facing a problem,

when user connected to SSID that provide by Controller 7205, it said connected but no internet,

user can Ping it gateway, can ping to other subnet, but cannot access to internet,

also user can ping to NAS ip address but cannot access to NAS to open file share

- i first try to connect to internet by wired ( it work normally i can ping also access to internal devices)

- second i manually input IP for my WLAN still can ping but cannot access to internal devices and internet ( the IP i used was the IP that work normally before on wired connection)

i am using Aruba Controller 7205 (OS 8.0) and AP-505

please kindly help me solve this problem.

Thank you so much for your time.

Wish a best day to you.

Your wlan controller has firewall capabilities and probably block traffic by the client user-role.

What user-role does you client receive?
What ACL rules are configures for this user-role?

Hope this helps

Hi All,
Good day to all you guys,

i am facing a problem,

when user connected to SSID that provide by Controller 7205, it said connected but no internet,

user can Ping it gateway, can ping to other subnet, but cannot access to internet,

also user can ping to NAS ip address but cannot access to NAS to open file share

- i first try to connect to internet by wired ( it work normally i can ping also access to internal devices)

- second i manually input IP for my WLAN still can ping but cannot access to internal devices and internet ( the IP i used was the IP that work normally before on wired connection)

i am using Aruba Controller 7205 (OS 8.0) and AP-505

please kindly help me solve this problem.

Thank you so much for your time.

Wish a best day to you.

Hi,
Thank you for your reply,

+ What user-role does you client receive?
i'm having 2 SSID
 - SSID 1 primary usage is Employee, access default role is Logon
 - SSID 2 Primary usage is Guest, access default role is Guest-Logon

+ What ACL rules are configures for this user-role?
- i have not configures any ACL rules for these user-role above, i'm just using the default setting,


thank you so much.

Your wlan controller has firewall capabilities and probably block traffic by the client user-role.

What user-role does you client receive?
What ACL rules are configures for this user-role?

Hope this helps

Hi All,
Good day to all you guys,

i am facing a problem,

when user connected to SSID that provide by Controller 7205, it said connected but no internet,

user can Ping it gateway, can ping to other subnet, but cannot access to internet,

also user can ping to NAS ip address but cannot access to NAS to open file share

- i first try to connect to internet by wired ( it work normally i can ping also access to internal devices)

- second i manually input IP for my WLAN still can ping but cannot access to internal devices and internet ( the IP i used was the IP that work normally before on wired connection)

i am using Aruba Controller 7205 (OS 8.0) and AP-505

please kindly help me solve this problem.

Thank you so much for your time.

Wish a best day to you.

Hello
You said that the controller is providing the internet
By any chance the one that is directly connected to the internet is the controller? or it's another device like a firewall or something like that.  We need to have this clear
If the controller is the one that is connected directly to the internet you need to NAT, if you didn't in the interface vlan that you are assigning to the internet.
I don't think this is your issue(because I rarely see this), but it would be nice to know how is your network set up.
IT is Controller --> L3 Switch---> firewall---> internet?
Can you ping an ip address of internet for example 4.2.2.1? is that allowed by your firewall if you have one? can you translate the name if you ping www.google.com?

Carlos

Hi,
Thank you for your reply,

+ What user-role does you client receive?
i'm having 2 SSID
 - SSID 1 primary usage is Employee, access default role is Logon
 - SSID 2 Primary usage is Guest, access default role is Guest-Logon

+ What ACL rules are configures for this user-role?
- i have not configures any ACL rules for these user-role above, i'm just using the default setting,


thank you so much.

Your wlan controller has firewall capabilities and probably block traffic by the client user-role.

What user-role does you client receive?
What ACL rules are configures for this user-role?

Hope this helps

Hi All,
Good day to all you guys,

i am facing a problem,

when user connected to SSID that provide by Controller 7205, it said connected but no internet,

user can Ping it gateway, can ping to other subnet, but cannot access to internet,

also user can ping to NAS ip address but cannot access to NAS to open file share

- i first try to connect to internet by wired ( it work normally i can ping also access to internal devices)

- second i manually input IP for my WLAN still can ping but cannot access to internal devices and internet ( the IP i used was the IP that work normally before on wired connection)

i am using Aruba Controller 7205 (OS 8.0) and AP-505

please kindly help me solve this problem.

Thank you so much for your time.

Wish a best day to you.

Hi,
Thank you for your reply,

+ What user-role does you client receive?
i'm having 2 SSID
 - SSID 1 primary usage is Employee, access default role is Logon
 - SSID 2 Primary usage is Guest, access default role is Guest-Logon

+ What ACL rules are configures for this user-role?
- i have not configures any ACL rules for these user-role above, i'm just using the default setting,


thank you so much.

Your wlan controller has firewall capabilities and probably block traffic by the client user-role.

What user-role does you client receive?
What ACL rules are configures for this user-role?

Hope this helps

Hi All,
Good day to all you guys,

i am facing a problem,

when user connected to SSID that provide by Controller 7205, it said connected but no internet,

user can Ping it gateway, can ping to other subnet, but cannot access to internet,

also user can ping to NAS ip address but cannot access to NAS to open file share

- i first try to connect to internet by wired ( it work normally i can ping also access to internal devices)

- second i manually input IP for my WLAN still can ping but cannot access to internal devices and internet ( the IP i used was the IP that work normally before on wired connection)

i am using Aruba Controller 7205 (OS 8.0) and AP-505

please kindly help me solve this problem.

Thank you so much for your time.

Wish a best day to you.

It is due to the roles used.

Logon and Guest-Logon roles restrict user traffic and allow only DHCP, DNS and ICMP.
Do you want to restrict the user traffik on the controller? Then create your own roles. If not use the authenticated role.

Hi,
Thank you for your reply,

+ What user-role does you client receive?
i'm having 2 SSID
 - SSID 1 primary usage is Employee, access default role is Logon
 - SSID 2 Primary usage is Guest, access default role is Guest-Logon

+ What ACL rules are configures for this user-role?
- i have not configures any ACL rules for these user-role above, i'm just using the default setting,


thank you so much.

Your wlan controller has firewall capabilities and probably block traffic by the client user-role.

What user-role does you client receive?
What ACL rules are configures for this user-role?

Hope this helps

Hi All,
Good day to all you guys,

i am facing a problem,

when user connected to SSID that provide by Controller 7205, it said connected but no internet,

user can Ping it gateway, can ping to other subnet, but cannot access to internet,

also user can ping to NAS ip address but cannot access to NAS to open file share

- i first try to connect to internet by wired ( it work normally i can ping also access to internal devices)

- second i manually input IP for my WLAN still can ping but cannot access to internal devices and internet ( the IP i used was the IP that work normally before on wired connection)

i am using Aruba Controller 7205 (OS 8.0) and AP-505

please kindly help me solve this problem.

Thank you so much for your time.

Wish a best day to you.

Hi,
Thank you for your reply,

+ What user-role does you client receive?
i'm having 2 SSID
 - SSID 1 primary usage is Employee, access default role is Logon
 - SSID 2 Primary usage is Guest, access default role is Guest-Logon

+ What ACL rules are configures for this user-role?
- i have not configures any ACL rules for these user-role above, i'm just using the default setting,


thank you so much.

Your wlan controller has firewall capabilities and probably block traffic by the client user-role.

What user-role does you client receive?
What ACL rules are configures for this user-role?

Hope this helps

Hi All,
Good day to all you guys,

i am facing a problem,

when user connected to SSID that provide by Controller 7205, it said connected but no internet,

user can Ping it gateway, can ping to other subnet, but cannot access to internet,

also user can ping to NAS ip address but cannot access to NAS to open file share

- i first try to connect to internet by wired ( it work normally i can ping also access to internal devices)

- second i manually input IP for my WLAN still can ping but cannot access to internal devices and internet ( the IP i used was the IP that work normally before on wired connection)

i am using Aruba Controller 7205 (OS 8.0) and AP-505

please kindly help me solve this problem.

Thank you so much for your time.

Wish a best day to you.

Hi,
Thank you for your reply,

+ What user-role does you client receive?
i'm having 2 SSID
 - SSID 1 primary usage is Employee, access default role is Logon
 - SSID 2 Primary usage is Guest, access default role is Guest-Logon

+ What ACL rules are configures for this user-role?
- i have not configures any ACL rules for these user-role above, i'm just using the default setting,


thank you so much.

Your wlan controller has firewall capabilities and probably block traffic by the client user-role.

What user-role does you client receive?
What ACL rules are configures for this user-role?

Hope this helps

Hi All,
Good day to all you guys,

i am facing a problem,

when user connected to SSID that provide by Controller 7205, it said connected but no internet,

user can Ping it gateway, can ping to other subnet, but cannot access to internet,

also user can ping to NAS ip address but cannot access to NAS to open file share

- i first try to connect to internet by wired ( it work normally i can ping also access to internal devices)

- second i manually input IP for my WLAN still can ping but cannot access to internal devices and internet ( the IP i used was the IP that work normally before on wired connection)

i am using Aruba Controller 7205 (OS 8.0) and AP-505

please kindly help me solve this problem.

Thank you so much for your time.

Wish a best day to you.