Training, Certification & Career

Hi, I purchased the study guide but it has some obvious errors (such as confusing switch ports with tcp ports), and appears to be missing diagrams (stock photos of people are used to illustrate networking concepts such as types of STP).  I am assuming this isn't the usual quality standard of HPE publications and there was some error in the editing process, and thus wondering where I can find the error corrections and missing diagrams? Thanks!

There should be information at the beginning of the document:

Provide feedback

HPE values your feedback to help improve our courseware. If you found any errors (spelling, grammatical, technical) or want to provide other feedback regarding the content of this guide, please send an email to aruba.training.feedback@hpe.com with details. Thanks for helping us improve our courses!

What you describe is not what I have seen from study guides; and I know (as I have even contributed for some trainings) there is an extensive review process in place to avoid exactly this. In the past, I have also seen 'errata', with updates, but that may be back in the time where printed guides were distributed and could not be updated as easy as with electronic form.

Could you please start by reaching out to the feedback mail address? Send me a personal message if you get stuck as all study guides should be high quality in my opinion.

Hi, I purchased the study guide but it has some obvious errors (such as confusing switch ports with tcp ports), and appears to be missing diagrams (stock photos of people are used to illustrate networking concepts such as types of STP).  I am assuming this isn't the usual quality standard of HPE publications and there was some error in the editing process, and thus wondering where I can find the error corrections and missing diagrams? Thanks!

@JulesK,

Are you talking about the HPE Press Study Guide, or the HPE Education Services Student Guide (content provided in an instructor-led course)? The latter is the content you can provide feedback using the email address provided by Herman (that email comes to me). In this case, you can send the feedback to that email if you are talking about the HPE Press Study Guide and I'll make sure it makes it to the right place.

Thanks!

Mike

There should be information at the beginning of the document:

Provide feedback

HPE values your feedback to help improve our courseware. If you found any errors (spelling, grammatical, technical) or want to provide other feedback regarding the content of this guide, please send an email to aruba.training.feedback@hpe.com with details. Thanks for helping us improve our courses!

What you describe is not what I have seen from study guides; and I know (as I have even contributed for some trainings) there is an extensive review process in place to avoid exactly this. In the past, I have also seen 'errata', with updates, but that may be back in the time where printed guides were distributed and could not be updated as easy as with electronic form.

Could you please start by reaching out to the feedback mail address? Send me a personal message if you get stuck as all study guides should be high quality in my opinion.

Hi, I purchased the study guide but it has some obvious errors (such as confusing switch ports with tcp ports), and appears to be missing diagrams (stock photos of people are used to illustrate networking concepts such as types of STP).  I am assuming this isn't the usual quality standard of HPE publications and there was some error in the editing process, and thus wondering where I can find the error corrections and missing diagrams? Thanks!