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CPPM - Successful auth redirection not working in Android

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  • 1.  CPPM - Successful auth redirection not working in Android

    Posted Jul 24, 2025 05:02 AM

    Dear Experts, 

    I have a customer deployment where since January they are facing this problem where after successful guest authentication the redirect to company webpage is not working, Android smartphones simply close the page and show "Connected". Apple and PC are redirecting properly without any issues. Upon my research i got to know that this is the expected behavior in Android. I have tested it on Android 10 (redirect is happening) and on Android 13 (redirect Not working).

    I am using Controller Initiated since customer wanted its own custom login page with options to select voucher code or room number/last name etc

    I tried Server Initiated in another deployment with Cisco EW (previously known as ME) and the redirecting is working flawlessly across all devices (latest Android, PC and apple) even on self signed cert !!!

    Any idea how can we make this redirection work in controller initiated or do i need to change it to server initiated? in case of SI i am not sure if we can have a complete custom login form since in CI we submit to Controller (https://controller-ip/cgi-bin/login) where as in SI i am not sure how this login works.



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    Owais101
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  • 2.  RE: CPPM - Successful auth redirection not working in Android

    Posted Jul 28, 2025 09:28 AM

    Is this just for guest internet? Why bother with a captive portal at all? What is the NAD? If this is Aruba Central why not use the native Aruba Central guest features? If this is Aruba wireless, why not AOS10?

    Also: https://www.cisco.com/c/en/us/products/collateral/wireless/embedded-wireless-controller-catalyst-access-points/wireless-ewc-access-point-eol.html




  • 3.  RE: CPPM - Successful auth redirection not working in Android

    Posted Jul 28, 2025 01:56 PM
    This is not aruba cental nor aos10.

    Please advise on the problem i have shared, really appreciate ur singht




    Original Message


  • 4.  RE: CPPM - Successful auth redirection not working in Android

    Posted Jul 28, 2025 02:09 PM
    Ok so what is the NAD? why do you want a captive portal at all?




    Original Message


  • 5.  RE: CPPM - Successful auth redirection not working in Android

    Posted Jul 28, 2025 04:09 PM
    Aruba 9240 controller, hospitality environment, captive portal is mandatory requirement by management 




    Original Message


  • 6.  RE: CPPM - Successful auth redirection not working in Android

    Posted Jul 28, 2025 04:12 PM

    Why not AOS10? Why not make it a better guest user experience by eliminating the portal?

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    Original Message


  • 7.  RE: CPPM - Successful auth redirection not working in Android

    Posted Jul 28, 2025 04:58 PM
    I respect your opinion but we are going in circles. Already explained 




    Original Message


  • 8.  RE: CPPM - Successful auth redirection not working in Android

    Posted Jul 29, 2025 11:03 AM

    Please open a TAC case to find the difference between your Cisco setup and the ClearPass setup; or if you can do it yourself, do it yourself.

    There must be something different, and I can imagine that Android as soon as it sees connection close the popup browser and doesn't open a regular browser, but haven't tried that.



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    Herman Robers
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    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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    Original Message


  • 9.  RE: CPPM - Successful auth redirection not working in Android

    Posted Jul 30, 2025 03:18 AM
    Dear Herman, 

    In Cisco setup we are using server initiated and in Aruba we are using controller initiated (also recommended by Aruba). However the problem is, i am not aware if we can have a truly custom login form in server-initiated method. In CI method, i have a fully custom login form running in customer environment. 


    Best Regards




    Original Message


  • 10.  RE: CPPM - Successful auth redirection not working in Android

    Posted Jul 31, 2025 12:55 PM

    Based on your initial testing this sounds like a behavior introduced by a new Android version, maybe exacerbated by how Android may or may not use a full browser for the login.  I've noticed in the past that the Android version of captive portal assistance tends to just close immediately after reaching the Internet successfully rather than leaving a window open like the Apple CNA or the Windows full browser.



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    Carson Hulcher, ACEX#110
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    Original Message


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