Wired Intelligent Edge

 View Only

Crash info: Health Monitor: Restr Mem Access

This thread has been viewed 0 times
  • 1.  Crash info: Health Monitor: Restr Mem Access

    Posted Oct 05, 2016 04:29 AM

    Hi Guys,

    We recently ran into a major alarm, that switch member 1 (stack of 3) crashed and we are in need to find the solution for this.

    Looks like a software bug to me, but does anyone experienced a similar crash and has the solution?

    Switch is one in a stack of 3

    HP J9573A 3800-24G-PoE+-2SFP+ Switch

    Current flash: KA.15.18.0008 

    show log output:

    W 07/25/16 10:20:13 03263 stacking: ST1-CMDR: Member went down: Jul 25 10:20:17
    M 07/25/16 10:20:13 03264 stacking: ST1-UKWN: Crash info: Health Monitor:  Restr
                Mem Access

    ========== stackShowTrace output ==========

    2255 234272334 SP state machine received 'Crash Info event' event on port 4
    2256 234272334 'stackingRcvCrashTlvs' - sent a 'Crash' message
    2257 234272334 SSM state machine received 'Crash' event
    2258 234272334 'Stack State Machine' - received event 'Crash' in 'Cmdr' state
    2259 234272334 'Sending remove packet' mbr id 0 mbr # 0

    Rgds,

    Dennis