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  • 1.  default rules for role guest-provisioning

    Posted Mar 27, 2026 04:00 PM
    Edited by vieregg Mar 27, 2026 04:01 PM

    After not having used this feature for many years, we need to run a guest provisioning page again. We are on ArubaOS 8.12.

    Fields, design, logo, and policy text for guest provisioning have been customized. For admins connected to the mobility conductor everything is working fine. A new management user frontdesk has been created and assigned with the guest-provisioning role at the controller level. This user can log on successfully but is presented with the default guest provisioning page design.

    I was wondering if this could be related to the missing role guest-provisioning, which we recreated. We might have removed it some time ago when retiring the old guest provisioning. Right now, guest-provisioning has only policies with no rules assigned. 

    I would appreciate if you had more information regarding this topic and maybe could share which rules are required for the role guest-provisioning.

    Best regards,
    Dirk



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  • 2.  RE: default rules for role guest-provisioning

    Posted Mar 30, 2026 10:40 AM

    I didn't even know the guest provisioning page could be changed, or even it still existed. Most customers have moved to a more modern guest/guest provisioning solution like ClearPass.

    Maybe if you reach out to TAC Support, they may know.



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    Herman Robers
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    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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  • 3.  RE: default rules for role guest-provisioning
    Best Answer

    Posted Mar 30, 2026 11:57 AM

    Thank you for your message. I can understand that other customers utilize ClearPass and similar solutions. We require this for a very small Wi-Fi network with approximately twenty accounts. However, the accounts frequently change. Therefore, the guest provisioning page seems suitable for our needs.

    We have also discovered a discrepancy in the Aruba documentation. The guest provisioning user must be created at the conductor level, contrary to what the user guide states, which is at the managed device level. After making this adjustment, everything is functioning as expected. No additional policies are needed for the guest-provisioning role.

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    Original Message


  • 4.  RE: default rules for role guest-provisioning

    Posted Mar 31, 2026 06:30 PM

    you can send your feedback on the documentation discrepancy from here,

    HPE Aruba Networking Wireless Operating System 8.x Help Center

    There is a send feedback icon at the bottom right hand.



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    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
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    Original Message


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