Aruba Apps

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  • 1.  Deployment of Aruba 505

    Posted May 03, 2025 11:01 AM

    Hi,

    I have a new deployment of four AP-505 units managed via Aruba Central. Two of the APs are successfully online and showing configuration status as synchronized. However, the other two APs remain offline. They are connected to a point (Maybe patch panel) to a PoE switch.

    Strangely, when I directly connect these APs to the switch, they come online on Aruba Central. At this point, I'm unsure where else to check, as the switch configuration has already been verified.

    Does anyone have any idea or suggestions?

    Thanks in advance.



  • 2.  RE: Deployment of Aruba 505

    Posted May 07, 2025 03:19 AM

    If they connect when the are directly on the switch, but not through a patch-cabel/patch-panel on the same switch ports, I'd use a cable tester to test the cabling.

    If they do come online, don't connect to central and are on a different switch port, check the switch port configuration and if all the VLANs that you use are connected to the switch that you use to connect. This doesn't sound like an AP problem.



    ------------------------------
    Herman Robers
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    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 3.  RE: Deployment of Aruba 505

    Posted May 07, 2025 04:14 AM

    Hi Herman,

    Thanks for your response.

    I've logged a case with HPE Aruba Networking Support (5389496391), and they suspect the issue may be related to the cabling. We attempted to console into the AP and received an error message stating that the AP failed to obtain an IP address. Even assigning a static IP did not resolve the issue.

    At this point, we will proceed to check the cabling between the AP and the switch.

    Thank you.


    Original Message


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