Cloud Managed Networks

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  • 1.  Detect what's causing a loop in the network (Wired Devices or Wireless Device) in Cloud Central.

    Posted Sep 30, 2025 02:28 PM

    Dear Community,

    is there a way that I can figure out if a device is causing a loop on the network or a rogue device causing it? The network consist of 1 HP switch 2530 and AP's 505 both managed in cloud central.



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  • 2.  RE: Detect what's causing a loop in the network (Wired Devices or Wireless Device) in Cloud Central.

    Posted Sep 30, 2025 05:46 PM

    Hello,

    Run the following commands and record the outputs:
     
    show log -r | include loop-stp-bpdu-topology
    show spanning-tree
    show spanning-tree detail
    show interfaces 1-x counters
    show mac-address
     
    Ports that increase broadcast counters and ports that enter a blocking/listening loop in STP are suspicious.
    MAC flapping (the same MAC appearing on different ports in a short period) is an indication of a loop.
     
    RSTP/MSTP - Edge - BPDU Guard provides protection when used.
     
    conf t
    spanning-tree
    spanning-tree 1-x admin-edge-port 
    spanning-tree 1-x bpdu-protection  - protect the port if BPDU arrives at the edge port
    exit
    write memory
     
    The following commands for Loop-Protect provide protection in case a loop occurs:
     
    conf t
    loop-protect                           - enable globally
    loop-protect 1-x                       - apply to edge ports
    loop-protect action send-disable       - temporarily disable the port if a loop is detected
    loop-protect transmit-interval 2       - Probe every 2 seconds
    loop-protect re-enable-timer 30        - Attempt to automatically reopen after 30 seconds
    loop-protect trap                      - Generate syslog/snmp trap
    exit
    write memory
     
    I hope these tips are useful. Please share your positive/negative feedback.
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  • 3.  RE: Detect what's causing a loop in the network (Wired Devices or Wireless Device) in Cloud Central.

    Posted Sep 30, 2025 08:22 PM

    if you have Aruba central, it should display the loop detect alert




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    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
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  • 4.  RE: Detect what's causing a loop in the network (Wired Devices or Wireless Device) in Cloud Central.

    Posted Oct 03, 2025 12:10 PM

    Hi Ariyap,

    thank you for the tip as I'm still used using the old version of aruba central, this new could actually be better in detecting. Does the switch detects loop only if stp is enabled by any chance? If so, looks like I have a lot of work to do.

    Thanks,

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  • 5.  RE: Detect what's causing a loop in the network (Wired Devices or Wireless Device) in Cloud Central.

    Posted Oct 03, 2025 12:03 PM

    hi Muhittin,

    I just noticed the stp is not enabled on the switch, also there are no redundant links on the Network because it's really flat. Unless you suggest another way.

    here's a screenshots of the topology

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  • 6.  RE: Detect what's causing a loop in the network (Wired Devices or Wireless Device) in Cloud Central.

    Posted Oct 03, 2025 07:18 PM

    the "loop detected" alert in New Central will take spanning tree and other mechanism into account like physically looping the two switch ports together. 

    BTW why do you think you have a network loop?



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------



  • 7.  RE: Detect what's causing a loop in the network (Wired Devices or Wireless Device) in Cloud Central.

    Posted Oct 14, 2025 04:38 AM

    I saw a detection 2 weeks ago, where the actual problem at a customer was that STP was disabled, because if STP would have been enabled the loop should be terminated. Customer was seeing issues due to STP, so disabled it and created that loop problem.

    So I can confirm that the loop detection in Central does work when STP is disabled. And what you will see as well is that High Broadcast because with a L2 loop you will get broadcast traffic being amplified and filling up the full bandwidth.



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    Herman Robers
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    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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  • 8.  RE: Detect what's causing a loop in the network (Wired Devices or Wireless Device) in Cloud Central.

    Posted Jan 14, 2026 05:10 PM

    Hi Herman and Ariyap,

    my apologies for delay in Reply to you guys. Both of your input are very valid and solid to my knowledge. Question, can i test it out by connecting a same cat5 cable both ends to two switch ports on the same switch? 

    I discovered that it wasn't a loop the issue but instead dns error coming from the sdwan causing those multiple alerts to our NMS.

    Thank you all,

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  • 9.  RE: Detect what's causing a loop in the network (Wired Devices or Wireless Device) in Cloud Central.

    Posted Jan 14, 2026 05:58 PM

    sure you can connect the RJ45 cable to two switch port on the same switch and that will create the loop.

    if you have CX switches then the interface command to detect it is "loop-protect"



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------