If you see a signal drop (wireless signal lost/disappearing), I would think it's the AP connected to that secondary controller. You have a mobility conductor controlling this cluster?
If you see signal drops, I would have a look at the logs of the controllers where those APs are connected to. But maybe it's better to work with support as it feels like a serious problem that impact end user experience.
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Herman Robers
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If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Jan 21, 2025 07:33 AM
From: Joe_Go
Subject: Disable Client load Balancing On Cluster
Thanks for your help , reason i want to disable Client load balancing , Clients connected to the secondary controller in my cluster experience frequent 50-second connectivity drops (Signal Drop), occurring approximately every 50 minutes. However, the same devices connected to the leader controller do not face this issue. AP load balancing is disabled, and redundancy is enabled in the deployment
Original Message:
Sent: Jan 21, 2025 07:22 AM
From: Herman Robers
Subject: Disable Client load Balancing On Cluster
Then that may not be possible. Why would you like to force all user traffic to a single controller? If we understand the reason there may be other ways to achieve the same result.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Jan 21, 2025 05:47 AM
From: Joe_Go
Subject: Disable Client load Balancing On Cluster
in my case no enough capacity that's why i can't turn off one of the controller
Original Message:
Sent: Jan 21, 2025 05:39 AM
From: Herman Robers
Subject: Disable Client load Balancing On Cluster
Not that I'm aware. You could switch off/unplug all other controllers, if you have enough capacity on a single controller.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Jan 21, 2025 01:19 AM
From: Joe_Go
Subject: Disable Client load Balancing On Cluster
Hi all
Is there a way to disable client load balancing on the cluster and force all clients to connect to a specific controller? AOS 8.10.0.13
Thanks