Security

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  • 1.  Doubt-REG |FortiAP guest captive portal

    Posted Nov 10, 2025 05:50 AM
    Dear Team,
    The FortiAP Guest Portal is currently not working - the page is showing an error.
    Kindly share any proper documentation or troubleshooting steps to resolve this issue.
    For your reference, the FortiAPs are managed by the FortiGate Firewall, and the RADIUS server is ClearPass.



           

    Thanks & Regards,

    Sakthivel P| Technical Associate 

    P : +91 8072943758

    M: sakthivel.palanivelayutham@vsecurenetworks.in

    A : No.4, 2nd Floor, BKR Nagar, Sathy Road, Gandhipuram,Coimbatore - 641012.

    W: https://vsecurenetworks.in

    Chennai | Coimbatore | Bengaluru | Madurai | Kerala

    Please be advised that this message and its attachments are confidential and proprietary information belonging to VSecure Networks Pvt Ltd and its customers. The contents may be privileged or otherwise protected by law and are intended solely for the individual or entity it address. If you are not the intended recipient of this message, please refrain from reading, forwarding, printing, retaining, copying, or disseminating any part of this message or its contents. If you have received this email in error, kindly notify the sender immediately by return email and delete the message from your computer.





  • 2.  RE: Doubt-REG |FortiAP guest captive portal

    Posted Nov 10, 2025 06:01 AM

    Hi,

     Please show the error. and configuration page?

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  • 3.  RE: Doubt-REG |FortiAP guest captive portal

    Posted Nov 10, 2025 07:27 AM
    The error page above.


           

    Thanks & Regards,

    Sakthivel P| Technical Associate 

    P : +91 8072943758

    M: sakthivel.palanivelayutham@vsecurenetworks.in

    A : No.4, 2nd Floor, BKR Nagar, Sathy Road, Gandhipuram,Coimbatore - 641012.

    W: https://vsecurenetworks.in

    Chennai | Coimbatore | Bengaluru | Madurai | Kerala

    Please be advised that this message and its attachments are confidential and proprietary information belonging to VSecure Networks Pvt Ltd and its customers. The contents may be privileged or otherwise protected by law and are intended solely for the individual or entity it address. If you are not the intended recipient of this message, please refrain from reading, forwarding, printing, retaining, copying, or disseminating any part of this message or its contents. If you have received this email in error, kindly notify the sender immediately by return email and delete the message from your computer.








  • 4.  RE: Doubt-REG |FortiAP guest captive portal

    Posted 18 days ago
    Edited by Herman Robers 18 days ago

    Unsure what that 192.168.1.200 is, but I see a certificate error as you try to do HTTPS to a private IP.

    If 192.168.1.200 is the ClearPass server, make sure you use a FQDN for the redirect to ClearPass (ex: guest.vsecurenetworks.in) instead of the IP, and have a valid HTTPS certificate installed for that FQDN as the ClearPass HTTPS server certificate.

    Also, make sure that your WLAN solution allows HTTPS traffic to your ClearPass server without redirecting it (to avoid a redirect loop).



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    Herman Robers
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    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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