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  • 1.  DUR not valid as Flash file copy error

    Posted Jul 17, 2024 06:52 AM

    Hi,

    i'm in the process of pushing out DURs across our estate

    All switches ( standalone or multiple switch stack)  running WC.16.11.13 

    I've done  4 sites  multiple switches / stacks using same defined DURs and they've all worked.

    At 1 site I have a 5 switch stack and. am getting an error saying

    05619 DCA SR2-CMDR ... deauthenticating client downloaded user role .... is not valid Flash file copy error.

    but the DUR is valid, theyre the same ones used everywhere else. Also the command to delete a DUR doesnt work

    and there are no errors in the logs .

    However,  show user-role down det  does show the DUR contents and they are valid

    Any thoughts ?

    Am progressing.  the "have you switched it off and on ?" avenue :-)

    A



  • 2.  RE: DUR not valid as Flash file copy error

    Posted Jul 17, 2024 11:36 AM

    The Flash file copy error may worry me the most. Could it be that it's a separate message but show up at the same line for some reason? DUR should not trigger any flash copy or config changes, it should all happen 'in memory'.

    I found the following debug commands for troubleshooting DUR on ArubaOS-Switch:

    debug destination session
debug events
debug security port-access authenticator

    What I have seen is that if it works on one switch, not on the other, that the configured/assigned VLAN/name is not present on the switch where you see the error. But if you can't find a clear explanation, I would reach out to TAC as flash file copy error may indicate a hardware failure requiring a hardware replacement.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 3.  RE: DUR not valid as Flash file copy error

    Posted Jul 17, 2024 03:35 PM
    Thanks for the quick reply.
    Also attempting to delete the DURs fails with no error

    Have currently got about 40 switches running authentication using same config/DURs
    There’s no vlan assignment in the DURA they just use the statically assigned vlan

    Will raise a TAC case tomorrow

    The flash error appears on multiple entries fo9r multipeswitch ports performing authentication

    Rgds
    Aex


    Original Message


  • 4.  RE: DUR not valid as Flash file copy error

    Posted Sep 12, 2024 08:21 PM

    Having the same issue tonight.  Did you get a fix?


    Original Message


  • 5.  RE: DUR not valid as Flash file copy error

    Posted Sep 13, 2024 01:53 AM
    Rebooted the switch and it started working as expected 
    A
    Sent from my iPhone



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  • 6.  RE: DUR not valid as Flash file copy error

    Posted Sep 13, 2024 10:42 AM

     

    We did the same.    Thank you it worked for us as well.



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  • 7.  RE: DUR not valid as Flash file copy error

    Posted Sep 13, 2024 11:45 AM
    Never seen that issue before, been running DURs for years then it happens on 1 switch stack
    A


    Original Message


  • 8.  RE: DUR not valid as Flash file copy error

    Posted Sep 13, 2024 11:51 AM

    For us we already were running DUR but added UBT that night.  I know that on our CX switches we install a trusted cert for UBT to work and have to reboot after that.   On AOS we add some radius commands with "clearpass" on the end for the cert, "I think", and I'm guessing that's why a reboot was needed.  I could be wrong.  Good news is a reboot resolved the issue.


    Original Message


  • 9.  RE: DUR not valid as Flash file copy error

    Posted Sep 13, 2024 11:56 AM
    Hmmm
    Yeah on ArubaOS-S the radius host a.b.c.d clearpass command kindly grabs the CA cert from that ip address … pity on CX you need to add it manually :-( I’m sure it’’’ come at some point. Never had to reboot OS-S switches for any of the auth related configs to come online
    A


    Original Message


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