I have 3 of these notebooks. Have same problem was on the telephone for 2 hours with HP - they are mailing me a new wirless card. Today 2nd notebook does not recognize wireless. I will have to go through this again with someelse. Who has this kind of time? I have a Vaio also with no problems. I think any company can make a lemon but they should own up to it and make it right for the consumer otherwise it just gives them a bad name.