In that case, call support over the phone and ask for an engineer to talk to; or consider escalating your ticket.
Check the
TAC User Guide.
One reason that the GUI shows PoE Watts and disabled could be that the switch software is the same for the PoE and non-PoE models. You probably don't want either to have different firmware, or different looks if you have multiple switches.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
------------------------------
Original Message:
Sent: Dec 20, 2022 08:50 AM
From: Tony Antony
Subject: Enabling PoE on 48 port switch
Is there anyone from Aruba here? I opened a case last week, and I don't have any replies from the person handling this.
Case 5369748831
Original Message:
Sent: Dec 20, 2022 08:45 AM
From: Tony Antony
Subject: Enabling PoE on 48 port switch
Thank you for your reply, yes, I am using the CLI for everything, but its nice to confirm with web ui also. I tried the next-gen UI, but on there a Poe and non-Poe switch shows the same thing on ports page. No PoE info.
My point is this. These switches were bought before I took over IT here, and apparently these are very expensive switches. You would think for an expensive switch, it will show the right data. I'm used to Netgear switches which are 1/2 the price of the Aruba switches, and I never had a problem with them.
Also, I did open a ticket with Aruba for something unrelated, but I have yet to receive a reply.
Original Message:
Sent: Dec 20, 2022 06:42 AM
From: Davide Poletto
Subject: Enabling PoE on 48 port switch
Have you tried to access the Next-gen GUI (the entry should be available on the top right corner or the Web UI you're using). Is the "issue" present also in the Next-gen GUI? just curious.
Have a look here.
Original Message:
Sent: Dec 19, 2022 06:25 PM
From: Davide Poletto
Subject: Enabling PoE on 48 port switch
The point is very simple: it's not a PoE Switch no matter what the buggy Web UI reports you (misleading or not the information carried by that graphical interface).
I suggest you this: trust the CLI not the Web UI.
The Web UI, for the good or the bad, is a not error free representation of what a (part of the) system grammar provided by the CLI is able to say about your system.
Don't trust it or, eventually, just use it with granum-salis.
Also CLI can be wrong sometimes but that event is seldom seen because such of a bug will impact on switch operation directly and it is worse than a bug on a (not mandatory for opetation) Web UI, not mandatory at least for this particular fully CLI managed Switch series.
A personal example: I have a VSF of two Aruba 5400R zl2, each one with one Management Module installed on Slot 1 (thus MM1) of each chassis. The Web UI still insist that the VSF Standby member has a MM2 and lacks of a MM1 (and so the chassis graphic is false with respect to reality)...the CLI obviously reports the MMs positioning correctly. Worth to say I used the Web UI probably 3 times in 5 years then I definitely disabled the Web Server (hardening).
If you think this is a more-than-annoying Web UI bug, feel free to open a ticket on ASP to see if they can fix it or suggest a workaround.
Original Message:
Sent: 12/19/2022 8:42:00 AM
From: t.antony
Subject: RE: Enabling PoE on 48 port switch
I did a software on all my 2930F switches to the latest firmware WC.16.11.008, but the 48 port switch is still showing PoE watts on the gui. Why?
If this switch is not a PoE switch, why does is show PoE watts?
This is the original reason why I was kind of mislead in thinking this was a PoE switch.
Original Message:
Sent: Dec 16, 2022 10:15 AM
From: Tony Antony
Subject: Enabling PoE on 48 port switch
Agreed, thanks.
Original Message:
Sent: Dec 16, 2022 09:57 AM
From: Davide Poletto
Subject: Enabling PoE on 48 port switch
Hi, I strongly suggest you to consider an upgrade from, respectively, WC.16.02.0014 (released 02-11-2016) of WC.16.02 and WC.16.03.0005 (released 14-07-2017) of WC.16.03 to latest WC.16.11.0008 (released 12-11-2022) of the currently supported WC.16.11 software line.
Such of an upgrade will not magically transform a non-PoE capable Switch into a PoE capable Switch, the JL260A is non-PoE capable and non-PoE will stay but, at least, it will fix bugs and security issues on both switches discovered between 2016/2017 and 2022 (during latest 5/6 Years). Beneficial for sure.
Please carefully read the Release Notes to understand what an upgrade means and how to proceed (and what to expect).
Original Message:
Sent: Dec 16, 2022 08:36 AM
From: Tony Antony
Subject: Enabling PoE on 48 port switch
These are my versions on the 48 and 24 port switches. Looks like I'm one version behind on the 48 port switch, but that shouldn't be the issue with PoE right?
Aruba 2930F-48G-4SFP Switch (JL260A), WC.16.02.0014, ROM WC.16.01.0003
Aruba 2930F-24G-PoE+-4SFP Switch (JL261A), WC.16.03.0005, ROM WC.16.01.0003
Original Message:
Sent: Dec 16, 2022 05:25 AM
From: Davide Poletto
Subject: Enabling PoE on 48 port switch
AFAIK the JL260A SKU identifies a non-PoE model: Aruba 2930F 48G 4SFP Switch.
Simply do not trust the Web UI...trust the CLI. Also, PoE/PoE+ capable ports are marked in the real chassis if I'm not mistaken, a Web UI could potentially show you a wrong chassis.
What ArubaOS-Switch versions are running on those two Aruba 2930F switches? just to make sure the Web UI has/has not a bug...in the switch representation and exposed ports' features.
Original Message:
Sent: 12/15/2022 5:58:00 PM
From: t.antony
Subject: RE: Enabling PoE on 48 port switch
I would prefer CLI also, but I was just comparing the web UI to make sure.
48 port switch = Aruba 2930F / JL260A, this is the one I'm trying to enable PoE on the ports, because on the web ui it shows Poe Watts just like the 24 port switch. So is this a PoE switch then?
24 port switch = Aruba 2930F / JL261A, this is the one with the yellow PoE label on the actual switch
I tried interface 10 power-over-ethernet, but that didn't work. See below.
Core-48(config)# interface 10 power-over-ethernet
Invalid input: power-over-ethernet
Core-48(config)#
https://techhub.hpe.com/eginfolib/Aruba/16.10/5200-6761/index.html#s_Disabling_or_re_enabling_PoE_port_operation_2920.html
Original Message:
Sent: Dec 15, 2022 05:43 PM
From: Davide Poletto
Subject: Enabling PoE on 48 port switch
Hello, can you clarify what SKUs (like JL262A, as example) those two switches have?
If one is effectively a PoE or PoE+ model it should be very easy to see Port's PoE status and configuration directly via CLI (I tend not to use the Web UI at all).
Original Message:
Sent: 12/15/2022 3:46:00 PM
From: t.antony
Subject: Enabling PoE on 48 port switch
10.0.0.3 on the left is a 2390F-48G-4SFP switch
10.0.0.4 on the right is a 2390F-24G
When I login into the web GUI for the 48 port switch, it says PoE watts disabled, and and when I look at the actual phone it doesn't have the Yellow PoE label, meaning this is not a PoE switch. So why does the GUI have the PoE watts?
Comparing to the 24 port switch, it also says PoE watts, and it shows the watts. And on the actual switch, there is a Yellow PoE label, meaning this is an actual PoE switch.
So my question is, first of all, is there a way to convert the 48 port switch to PoE?