Network Management

Hello,

check the way how custom index is added in the Aruba configuration guide - HPE_iMC_HowTo. In the guide they explain adding a temperature monitoring where adding a customer index in  global indexes is necessary. There are some steps where you should pay special attention to.

Thank you,

Best Regards,

Ivaylo

Hello, in this case it's not a temperature sensor but a power sensor that can report "0 or 1", as per OID 1.3.6.1.4.1.17095.1.3.15.0 (in the photo). It works in SNMP WALK tests; I configured it similarly to the documentation, but it doesn't work in the tests, showing "Failed to get SNMP index" (as shown in the photos). However, everything else is correct because the other OIDs work, and this same OID (1.3.6.1.4.1.17095.1.3.15.0) works in other applications, including Zabbix. Only in IMC does this OID show this error. Is there an option to "Skip" this test? The MIB is also correct.

Hello,

I would recommend opening a case with the TAC if you have a support contract for your iMC.

Hello,

The problem is likely that you are using the OID + index. 1.3.6.1.4.1.17095.1.3.15.0 - dot zero at the end in your case is the index, which IMC failed to get because it's now looking for 1.3.6.1.4.1.17095.1.3.15.0.0 1.3.6.1.4.1.17095.1.3.15.0.1, 1.3.6.1.4.1.17095.1.3.15.0.2 etc...

Custom Index in IMC is looking for just the Base OID here - so you should try 1.3.6.1.4.1.17095.1.3.15 instead.

Hello,

About using IMC custom index for SNMP polling, general question:

We no longer have a support contract, but before it ended, the engineers (HPe) informed us that the problem was in the MIB, which is not true, as it works perfectly in any other program, including the IMC's own SNMP, as you can see in the images, where it works normally. We needed an alternative to bypass this test and make it work directly through the OID, mainly because the other OIDs work normally, only this one doesn't.

Hello Justin