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  • 1.  Error upgrade IMC UAM 7.3 from E0505P04 to E0601

    Posted Jul 06, 2022 02:04 PM
    I'm unable to upgrade UAM IMC 7.3 module from E0505P04 to E0601 .
    When I try to install the update I receive error: "Checking the installation environment failed. The installation is stopped. For detail, see the log."
    I  have standard version installed - IMC PLAT E0605.

    In log file I have the followin info/error:
    2022-07-06 06:31:59 [INFO ] [AWT-EventQueue-0] [com.h3c.imc.deploy.InstallPathChoosingDialog::d(55)] Start to check fuseversion.
    2022-07-06 06:31:59 [INFO ] [AWT-EventQueue-0] [com.h3c.imc.deploy.InstallPathChoosingDialog::d(55)] Installing version not a fuseversion.
    2022-07-06 06:32:00 [INFO ] [AWT-EventQueue-0] [com.h3c.imc.deploy.install.wizard.AgreementPanel::b(178)] getAgreementText
    2022-07-06 06:32:00 [ERROR] [AWT-EventQueue-0] [com.h3c.imc.deploy.Util::g(2962)] java.io.FileNotFoundException: C:\Users\Administrator\Downloads\iMC_UAM_7.3_E0601\iMC_UAM_7.3_E0601\install\components\common\deploy\custom\custom.properties (The system cannot find the path specified)
    2022-07-06 06:32:00 [INFO ] [AWT-EventQueue-0] [com.h3c.imc.deploy.Util::getCustomStringWithOemInfo(3002)] agreementPanel.fileName has no custom value
    2022-07-06 06:32:00 [INFO ] [AWT-EventQueue-0] [com.h3c.imc.deploy.Util::getCustomFolderName(3028)] path:C:\Users\Administrator\Downloads\iMC_UAM_7.3_E0601\iMC_UAM_7.3_E0601\install/components/common/deploy/custom
    2022-07-06 06:32:06 [INFO ] [SwingWorker-pool-2-thread-1] [com.h3c.imc.deploy.install.wizard.InstallFolderChoosePanelDescriptor$a::a(1508)] InstallFolderChoosePanelDescriptor doWork start ,progress 10
    2022-07-06 06:32:06 [INFO ] [SwingWorker-pool-2-thread-1] [com.h3c.imc.deploy.install.InstallationComponentInfo::a(437)] ????%imc.isp
    2022-07-06 06:32:06 [ERROR] [SwingWorker-pool-2-thread-1] [com.h3c.imc.deploy.Util::g(2962)] java.io.FileNotFoundException: C:\Users\Administrator\Downloads\iMC_UAM_7.3_E0601\iMC_UAM_7.3_E0601\install\components\common\deploy\custom\custom.properties (The system cannot find the path specified)
    2022-07-06 06:32:06 [INFO ] [SwingWorker-pool-2-thread-1] [com.h3c.imc.deploy.install.InstallationComponentInfo::a(437)] ????%imc.isp.desc
    2022-07-06 06:32:06 [ERROR] [SwingWorker-pool-2-thread-1] [com.h3c.imc.deploy.Util::g(2962)] java.io.FileNotFoundException: C:\Users\Administrator\Downloads\iMC_UAM_7.3_E0601\iMC_UAM_7.3_E0601\install\components\common\deploy\custom\custom.properties (The system cannot find the path specified)
    2022-07-06 06:32:06 [ERROR] [SwingWorker-pool-2-thread-1] [com.h3c.imc.deploy.Util::g(2962)] java.io.FileNotFoundException: C:\Users\Administrator\Downloads\iMC_UAM_7.3_E0601\iMC_UAM_7.3_E0601\install\components\common\deploy\custom\custom.properties (The system cannot find the path specified)
    2022-07-06 06:32:06 [INFO ] [SwingWorker-pool-2-thread-1] [com.h3c.imc.deploy.install.InstallationComponentInfo::a(437)] ????%iMC.portal.server
    2022-07-06 06:32:06 [ERROR] [SwingWorker-pool-2-thread-1] [com.h3c.imc.deploy.Util::g(2962)] java.io.FileNotFoundException: C:\Users\Administrator\Downloads\iMC_UAM_7.3_E0601\iMC_UAM_7.3_E0601\install\components\common\deploy\custom\custom.properties (The system cannot find the path specified)
    2022-07-06 06:32:06 [INFO ] [SwingWorker-pool-2-thread-1] [com.h3c.imc.deploy.install.InstallationComponentInfo::a(437)] ????%iMC.portal.server.description
    2022-07-06 06:32:06 [ERROR] [SwingWorker-pool-2-thread-1] [com.h3c.imc.deploy.Util::g(2962)] java.io.FileNotFoundException: C:\Users\Administrator\Downloads\iMC_UAM_7.3_E0601\iMC_UAM_7.3_E0601\install\components\common\deploy\custom\custom.properties (The system cannot find the path specified)
    2022-07-06 06:32:06 [ERROR] [SwingWorker-pool-2-thread-1] [com.h3c.imc.deploy.Util::g(2962)] java.io.FileNotFoundException: C:\Users\Administrator\Downloads\iMC_UAM_7.3_E0601\iMC_UAM_7.3_E0601\install\components\common\deploy\custom\custom.properties (The system cannot find the path specified)
    2022-07-06 06:32:06 [ERROR] [AWT-EventQueue-0] [com.h3c.imc.deploy.install.wizard.InstallFolderChoosePanelDescriptor::aboutToDisplayPanel(204)]
    java.util.concurrent.ExecutionException: java.lang.UnsupportedClassVersionError: com/h3c/ead/deploy/tasks/EiaRsServerId : Unsupported major.minor version 54.0
    at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:222)
    at java.util.concurrent.FutureTask.get(FutureTask.java:83)
    at javax.swing.SwingWorker.get(SwingWorker.java:582)
    at com.h3c.imc.deploy.wizard.WorkingDialog.execute(WorkingDialog.java:209)
    at com.h3c.imc.deploy.install.wizard.InstallFolderChoosePanelDescriptor.aboutToDisplayPanel(InstallFolderChoosePanelDescriptor.java:204)
    at com.h3c.imc.deploy.wizard.Wizard.setCurrentPanel(Wizard.java:541)
    at com.h3c.imc.deploy.wizard.WizardController.actionPerformed(WizardController.java:46)
    at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:1995)
    at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2318)
    at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:387)
    at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:242)
    at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:236)
    at java.awt.Component.processMouseEvent(Component.java:6297)
    at javax.swing.JComponent.processMouseEvent(JComponent.java:3275)
    at java.awt.Component.processEvent(Component.java:6062)
    at java.awt.Container.processEvent(Container.java:2039)
    at java.awt.Component.dispatchEventImpl(Component.java:4660)
    at java.awt.Container.dispatchEventImpl(Container.java:2097)
    at java.awt.Component.dispatchEvent(Component.java:4488)
    at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4575)
    at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4236)
    at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4166)
    at java.awt.Container.dispatchEventImpl(Container.java:2083)
    at java.awt.Window.dispatchEventImpl(Window.java:2489)
    at java.awt.Component.dispatchEvent(Component.java:4488)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:674)
    at java.awt.EventQueue.access$400(EventQueue.java:81)
    at java.awt.EventQueue$2.run(EventQueue.java:633)
    at java.awt.EventQueue$2.run(EventQueue.java:631)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)
    at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:98)
    at java.awt.EventQueue$3.run(EventQueue.java:647)
    at java.awt.EventQueue$3.run(EventQueue.java:645)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:644)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:269)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:184)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:178)
    at java.awt.Dialog$1.run(Dialog.java:1052)
    at java.awt.Dialog$3.run(Dialog.java:1104)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.awt.Dialog.show(Dialog.java:1102)
    at java.awt.Component.show(Component.java:1591)
    at java.awt.Component.setVisible(Component.java:1543)
    at java.awt.Window.setVisible(Window.java:843)
    at java.awt.Dialog.setVisible(Dialog.java:987)
    at com.h3c.imc.deploy.wizard.Wizard.showModalDialog(Wizard.java:482)
    at com.h3c.imc.deploy.install.wizard.InstallWizard.load(InstallWizard.java:107)
    at com.h3c.imc.deploy.I.run(InstallLauncher.java:469)
    at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:672)
    at java.awt.EventQueue.access$400(EventQueue.java:81)
    at java.awt.EventQueue$2.run(EventQueue.java:633)
    at java.awt.EventQueue$2.run(EventQueue.java:631)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:642)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:269)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:184)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:174)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:169)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:161)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)
    Caused by: java.lang.UnsupportedClassVersionError: com/h3c/ead/deploy/tasks/EiaRsServerId : Unsupported major.minor version 54.0
    at java.lang.ClassLoader.defineClass1(Native Method)
    at java.lang.ClassLoader.defineClassCond(ClassLoader.java:631)
    at java.lang.ClassLoader.defineClass(ClassLoader.java:615)
    at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:141)
    at java.net.URLClassLoader.defineClass(URLClassLoader.java:283)
    at java.net.URLClassLoader.access$000(URLClassLoader.java:58)
    at java.net.URLClassLoader$1.run(URLClassLoader.java:197)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
    at com.h3c.imc.deploy.install.InstallationComponentInfo.a(InstallationComponentInfo.java:574)
    at com.h3c.imc.deploy.install.InstallationComponentInfo.a(InstallationComponentInfo.java:326)
    at com.h3c.imc.deploy.install.InstallationComponentInfo.<init>(InstallationComponentInfo.java:228)
    at com.h3c.imc.deploy.install.ProductInstallingInfo.collectComponentsInfo(ProductInstallingInfo.java:64)
    at com.h3c.imc.deploy.install.ProductInstallingInfo.<init>(ProductInstallingInfo.java:43)
    at com.h3c.imc.deploy.install.ProductInstallationInfoFinder.findInstallingComponentsInfo(ProductInstallationInfoFinder.java:38)
    at com.h3c.imc.deploy.install.wizard.InstallFolderChoosePanelDescriptor$a.a(InstallFolderChoosePanelDescriptor.java:1513)
    at com.h3c.imc.deploy.install.wizard.InstallFolderChoosePanelDescriptor$a.doWork(InstallFolderChoosePanelDescriptor.java:1485)
    at com.h3c.imc.deploy.wizard.WorkingDialog$a.doInBackground(WorkingDialog.java:282)
    at javax.swing.SwingWorker$1.call(SwingWorker.java:277)
    at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.java:138)
    at javax.swing.SwingWorker.run(SwingWorker.java:316)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
    at java.lang.Thread.run(Thread.java:662)
    2022-07-06 06:34:23 [ERROR] [AWT-EventQueue-0] [com.h3c.imc.deploy.wizard.Wizard::setCurrentPanel(550)]
    java.lang.NullPointerException
    at com.h3c.imc.deploy.install.wizard.InstallFolderChoosePanelDescriptor.aboutToDisplayPanel(InstallFolderChoosePanelDescriptor.java:204)
    at com.h3c.imc.deploy.wizard.Wizard.setCurrentPanel(Wizard.java:541)
    at com.h3c.imc.deploy.wizard.WizardController.actionPerformed(WizardController.java:46)
    at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:1995)
    at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2318)
    at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:387)
    at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:242)
    at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:236)
    at java.awt.Component.processMouseEvent(Component.java:6297)
    at javax.swing.JComponent.processMouseEvent(JComponent.java:3275)
    at java.awt.Component.processEvent(Component.java:6062)
    at java.awt.Container.processEvent(Container.java:2039)
    at java.awt.Component.dispatchEventImpl(Component.java:4660)
    at java.awt.Container.dispatchEventImpl(Container.java:2097)
    at java.awt.Component.dispatchEvent(Component.java:4488)
    at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4575)
    at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4236)
    at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4166)
    at java.awt.Container.dispatchEventImpl(Container.java:2083)
    at java.awt.Window.dispatchEventImpl(Window.java:2489)
    at java.awt.Component.dispatchEvent(Component.java:4488)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:674)
    at java.awt.EventQueue.access$400(EventQueue.java:81)
    at java.awt.EventQueue$2.run(EventQueue.java:633)
    at java.awt.EventQueue$2.run(EventQueue.java:631)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)
    at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:98)
    at java.awt.EventQueue$3.run(EventQueue.java:647)
    at java.awt.EventQueue$3.run(EventQueue.java:645)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:644)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:269)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:184)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:178)
    at java.awt.Dialog$1.run(Dialog.java:1052)
    at java.awt.Dialog$3.run(Dialog.java:1104)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.awt.Dialog.show(Dialog.java:1102)
    at java.awt.Component.show(Component.java:1591)
    at java.awt.Component.setVisible(Component.java:1543)
    at java.awt.Window.setVisible(Window.java:843)
    at java.awt.Dialog.setVisible(Dialog.java:987)
    at com.h3c.imc.deploy.wizard.Wizard.showModalDialog(Wizard.java:482)
    at com.h3c.imc.deploy.install.wizard.InstallWizard.load(InstallWizard.java:107)
    at com.h3c.imc.deploy.I.run(InstallLauncher.java:469)
    at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:672)
    at java.awt.EventQueue.access$400(EventQueue.java:81)
    at java.awt.EventQueue$2.run(EventQueue.java:633)
    at java.awt.EventQueue$2.run(EventQueue.java:631)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:642)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:269)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:184)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:174)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:169)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:161)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)


  • 2.  RE: Error upgrade IMC UAM 7.3 from E0505P04 to E0601
    Best Answer

    Posted Jul 07, 2022 04:21 AM
    Hello there , In the log I see the following error:

    java.util.concurrent.ExecutionException: java.lang.UnsupportedClassVersionError: com/h3c/ead/deploy/tasks/EiaRsServerId : Unsupported major.minor version 54.0

    Checking the release notes of UAM E0601 you see that this UAM version is copmatible with Plat E0703. So you need to first upgrade the Platform  and than you will be able to proceed with UAM upgrade.

    MC Platform CompatibilityIMC Platform version: IMC PLAT 7.3 (E0703)

    Release notes for UAM E0601:

    https://support.hpe.com/hpesc/public/docDisplay?docId=a00074244en_us

    Also it is very important to note , that  E0601 UAM is only compatible with Plat E0703 but not with later Platforms like E0705. You should not proceed upgrading Plat to E0705 before you upgraded UAM to E0611.


    I hope this was helpful.

    For refference plaese check Release notes for every version before continue with upgrade:


    https://asp.arubanetworks.com/downloads;search=uam%20E0601;sort=VERSION_DESC;products=HPE%20Intelligent%20Management%20Center%20%28IMC%29


    Regards,







    ------------------------------
    Marina
    HPE
    Sofia
    ------------------------------

    Original Message


  • 3.  RE: Error upgrade IMC UAM 7.3 from E0505P04 to E0601

    Posted Jul 07, 2022 07:16 AM
    OK. Thank you.
    I will follow the recommended path for update.
    Original Message


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