Wireless Access

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  • 1.  Error when moving AP to different sites

    Posted Jan 02, 2025 01:15 AM

    I am trying to move 3 AP from site1 to site2. 

    but keep getting Site Assignment Error

    Can't assign more than 1 site for a device

    site error


  • 2.  RE: Error when moving AP to different sites

    Posted Jan 02, 2025 04:41 AM

    Remove the device from the current site first, then assign to a new site.



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    Herman Robers
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    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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  • 3.  RE: Error when moving AP to different sites

    Posted Jan 02, 2025 04:56 AM

    how do i remove it from existing site ?




  • 4.  RE: Error when moving AP to different sites

    Posted Jan 02, 2025 06:22 AM

    Simply drag and drop the devices into the "unassigned" group. For optimal performance and to avoid issues with cookies or browser cache, it's recommended to use your web browser in incognito mode.



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    Marcel Koedijk | MVP Expert 2024 | ACEP | ACMP | ACCP | ACDP | Ekahau ECSE | Not an HPE Employee | Opinions are my own
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  • 5.  RE: Error when moving AP to different sites

    Posted Jan 02, 2025 07:27 AM

    there is another error message when i try moving to unassigned group. "You can't apply this to devices. its a system maintained list of devices, not an assignable label.

    same thing when i tried in incognito mode in Chrome.




  • 6.  RE: Error when moving AP to different sites

    Posted Jan 02, 2025 08:02 AM

    what happens if I click on the delete (bin) in sites, of a particular AP ?




  • 7.  RE: Error when moving AP to different sites

    Posted Jan 02, 2025 08:07 AM

    Yes, that is how you should do it. Press the recycle bin for the AP; make sure you are in Sites (not in the devices list view), and you remove the device from the site, not from Central.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 8.  RE: Error when moving AP to different sites

    Posted Jan 02, 2025 09:56 AM

    after moving to the desired site, how do i ensure they get the same config eg. IP address of the new site ?

    reboot the AP ?

    currently showing offline




  • 9.  RE: Error when moving AP to different sites

    Posted Jan 02, 2025 10:56 AM

    Sites are only for reporting purposes and only in Central. Configuration is done on group level (or AP level). Moving an AP to another site should not affect the configuration of the AP.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 10.  RE: Error when moving AP to different sites

    Posted Jan 02, 2025 08:43 PM

    This info in available in online documentation. here is the link for your reference



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    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
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