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EVE-NG ClearPass not starting

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  • 1.  EVE-NG ClearPass not starting

    Posted Feb 10, 2025 04:01 PM

    I am having an issue with EVE-NG and getting ClearPass to work. I just got things setup and I am testing to make sure the nodes work so that I can build out labs for the ACSP exam. I have followed the instructions from EVE-NG and I am able to add the ClearPass node into my topology. When I go to start up the ClearPass server node, it will act like it is turning on but in approximately 1-2 seconds it will shut off and not boot up. I have posed the question on EVEs forums Aruba Clearpass Issue - Support and News Forum as well as talked to their live helpdesk and have not gotten a resolution. 

    I have nothing setup as far as lab wise, I am just trying to test the nodes to make sure that they are working. Has anybody else had this issue?



  • 2.  RE: EVE-NG ClearPass not starting

    Posted Feb 11, 2025 03:31 AM

    What QEMU Version of VM you selected? Try with different version.

    Best, Gorazd 



    ------------------------------
    Gorazd Kikelj
    MVP Guru 2024
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  • 3.  RE: EVE-NG ClearPass not starting

    Posted Feb 11, 2025 10:02 AM
    Edited by Russ_Altorfer Feb 11, 2025 02:01 PM

    It looks like I am running 1:6.2. How would I go about updating the version?




  • 4.  RE: EVE-NG ClearPass not starting

    Posted Feb 11, 2025 01:52 PM

    Ok it's very easy.

    On the node you just check QEMU Version dropdovn

    I just checked with V6.0 and it works.

    Another thing to check is if you enable virtualization HW to be exposed to VM? Here is relevant snippet from VMware

    Best, Gorazd



    ------------------------------
    Gorazd Kikelj
    MVP Guru 2024
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  • 5.  RE: EVE-NG ClearPass not starting

    Posted Feb 11, 2025 02:06 PM

    I changed the QEMU version on the node. It looks like it is working 'fingers crossed'. 




  • 6.  RE: EVE-NG ClearPass not starting

    Posted Feb 11, 2025 08:01 PM

    Yes, I'm sure it works for you now. There are times when you have to change that version of qemu so that it can boot the machine, let us know.

    Best Regards



    ------------------------------
    Daniel Ruiz
    -----------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support.
    Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC.
    ------------------------------



  • 7.  RE: EVE-NG ClearPass not starting

    Posted Feb 17, 2025 03:48 PM

    It is working for me now. The server will turn on and stay turned on. Unfortunately, my employer will not allow me to download a Linux iso to apply to a node so that I can access and setup the ClearPass server. I will be working on setting up a ClearPass server from our current ESXi server and have it connected to the lab in EVE so that I can work on it that way. If I cannot do that or not allowed to do that, I will have to develop something with our physical testing network.




  • 8.  RE: EVE-NG ClearPass not starting

    Posted Feb 18, 2025 12:54 AM

    Hi.

    You can always connect one Clearpass interface to external network and configure it from your computer.

    Best, Gorazd



    ------------------------------
    Gorazd Kikelj
    MVP Guru 2025
    ------------------------------



  • 9.  RE: EVE-NG ClearPass not starting

    Posted Feb 24, 2025 10:22 AM

    I am looking to setup the ClearPass server on our current ESXi environment, so it will be using our current physical environment. Just to cover and get everything I need together; do I need to get another license or anything specific for that server? I do not have access to our ESXi environment so I will be setting this up with my boss and I would like to make sure that I have everything that I would need before I get into the working session.




  • 10.  RE: EVE-NG ClearPass not starting

    Posted Feb 24, 2025 10:44 PM

    When installing Clearpass you would need licenses.

    If it's just for testing purposes, you can have Trial licenses for Clearpass (so the Clearpass Policy Manager Licenses, Access Licenses, OnGuard Licenses, OnBoard Licenses) for a period of 90 days or 180 days.



    ------------------------------
    Shpat | ACEP | ACMP | ACCP | ACDP
    Just an Aruba enthusiast and contributor by cases
    If you find my comment helpful, KUDOS are appreciated.
    ------------------------------



  • 11.  RE: EVE-NG ClearPass not starting

    Posted Dec 17, 2025 09:24 PM

    Hi 

     How do I mount a second disk on Eve?

    The device fails to boot after I tried mounting it.


    ------------------------------
    leo ma
    ------------------------------



  • 12.  RE: EVE-NG ClearPass not starting

    Posted Dec 17, 2025 11:02 PM

    see if formatting it make a difference,

    fdisk -l   <<<this should show the new disk

    then partition it with  fdisk /dev/xxx

    and format it with mkfs and finally create a mount point and mount it.



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------



  • 13.  RE: EVE-NG ClearPass not starting

    Posted Dec 18, 2025 03:50 AM

    Hi Leo.

    It's documented in EVE documentation. But it is very simple.

    Just create a second empty disk file and put it into Clearpass directory

    /opt/qemu/bin/qemu-img create -f qcow2 hdb.qcow2 100G


    ------------------------------
    Gorazd Kikelj
    MVP Guru 2025
    ------------------------------



  • 14.  RE: EVE-NG ClearPass not starting

    Posted Dec 18, 2025 08:33 PM

    Yes, that's how I configured it, but ClearPass is now unable to start. I think it might be a problem with the eve-ng environment. I'll try starting it separately using an EXSI virtual machine. thanks



    ------------------------------
    leo ma
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  • 15.  RE: EVE-NG ClearPass not starting

    Posted Dec 18, 2025 08:31 PM

    I don't understand this operation. This command only shows the eve-ng disk, which I think is wrong.



    ------------------------------
    leo ma
    ------------------------------



  • 16.  RE: EVE-NG ClearPass not starting

    Posted Dec 19, 2025 03:09 AM
    Edited by GorazdKikelj Dec 19, 2025 03:22 AM

    Hi Leo.

    I just test Clearpass deployment on my eve-ng instance. Same procedure as described in EVE-NG documentation.

    Use VM version 4.1 for Clearpass.

    And it is starting without a problem.



    ------------------------------
    Gorazd Kikelj
    MVP Guru 2025
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  • 17.  RE: EVE-NG ClearPass not starting

    Posted Dec 22, 2025 12:22 AM

    Hi Gorazd Kikelj

     You are right,I succeeded. thanks 



    ------------------------------
    leo ma
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  • 18.  RE: EVE-NG ClearPass not starting

    Posted 7 days ago
    Hi Gorazd / All,
    Does this part take long? It's already 30 minutes more here.. Are you also experiencing same thing?
    image
    I tried to be smart by asking AI if this is hang or normal, and it leads me to check via this command:
    It says as long the write_bytes is increasing, do not worry and keep it running.

    Here is my environment detail:
    /home$ lsb_release -a
    No LSB modules are available.
    Distributor ID:    Ubuntu
    Description:    Ubuntu 24.04.3 LTS
    Release:    24.04
    Codename:    noble
    ClearPass running under EVE-NG Community, EVE running on KVM.
    Set the virtual processor to be 4, and RAM 8192.
    -------------------------------------------



  • 19.  RE: EVE-NG ClearPass not starting

    Posted 4 days ago

    Hi @breenubee

    I'm sorry for late response. Was busy on TechJam.

    Claarpass is teaching you a patience  :-) It's normal. Because of this I almost never use Clearpass inside EVE-NG emulation but as external VM and use management ports on switches for RADIUS communication.

    Best, Gorazd



    ------------------------------
    Gorazd Kikelj
    MVP Guru 2025
    ------------------------------