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  • 1.  eXchange Call Center Software

    Posted May 03, 2011 10:33 AM

    Hi there,

    I ran into a problem here in the office. We have a license key and USB Dongle for the "3C0380 eXchange Call Center Base package". Unfortunately we don't have the Software to set up the anymore. In our manual is a link mentioned which directs you to the 3Com Partner Access website. But it is not possible to download the software from there anymore... I contacted the HP support and they gave me the link to this community. You're my last hope to get this software.

     

    Can anyone of give me a hint, where I can download this software?

     

    thanks in advance
    stefan



  • 2.  RE: eXchange Call Center Software

    Posted May 09, 2011 11:05 AM

    Unfortunately all software for the NBX and epic is now given on a case basis or by using the HP Passport vendor log in



  • 3.  RE: eXchange Call Center Software

    Posted May 12, 2011 05:38 AM

    Hi merlin215,
    thank you very much for your answer!

    Do you have any idea who I can contact, to get a copy of the software?
    Apparently not even the HP Support does know that, but I will reopen my Ticket and answer them again for a solution.

    Thanks again for the information.

    sincerely
    stefan



  • 4.  RE: eXchange Call Center Software

    Posted May 18, 2011 11:52 AM

    How did you make out ? 



  • 5.  RE: eXchange Call Center Software

    Posted May 24, 2011 09:44 AM

    Hi, unfortunately I didn't yet. Still heard nothing from the Support. It seems like I've to open a new ticket.

    I'll keep you informed, if I've any news.



  • 6.  RE: eXchange Call Center Software

    Posted May 24, 2011 01:38 PM

    Send me an email pls ? 

     

    roconnor@hp.com



  • 7.  RE: eXchange Call Center Software

    Posted May 27, 2011 05:12 AM

    hi, i've just wrote you a e-mail.

    i really appreciate your help.

    sincerely

    stefan 



  • 8.  RE: eXchange Call Center Software

    Posted May 31, 2011 09:26 AM

    Hi Stefan

     

    Got your email and sent you a reply ...