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  • 1.  Exporting local users

    Posted May 06, 2026 03:45 AM

    I'm exporting the local user db from ClearPass in XML, and according to Managing Local Users

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    Managing Local Users
    Legal Disclaimer: The resource assets in this website may include abbreviated and/or legacy terminology for HPE Aruba Networking products. See www.arubanetworks.com for current and complete HPE Aruba Networking product lines and names. Policy Manager lists all local users in the page.
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    this shouldn't export the passwords in cleartext... However when exporting, I do get the password in cleartext. Version 6.11.13. Anyone else experiencing this issue?



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  • 2.  RE: Exporting local users

    Posted May 06, 2026 10:03 AM
    When your exporting, set a password to protect the contents of the passwords.

     

     

    Dustin Burns / Manager - Campus Mobility & Edge Networking

     

           


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  • 3.  RE: Exporting local users

    Posted May 07, 2026 03:38 AM

    But the documentation literally states:

     "The passwords of the local user accounts are not stored in clear text when exported to an XML file."

    So why am I seeing the passwords?

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    Original Message


  • 4.  RE: Exporting local users

    Posted May 07, 2026 04:13 AM

    Can you please open a TAC call and let them file a bug for this?

    Although, I can see the next question coming on the Airheads forum: how can I export the passwords for the local user accounts in ClearPass ;-)

    But documentation and what the product does, at least should be in sync. Maybe they decide to change the documentation...



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    Herman Robers
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    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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    Original Message


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