Cloud Managed Networks

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  • 1.  Failure reason: Invalid IE

    Posted Sep 09, 2021 03:33 AM
    Hello guys,

    We have some problems with our wifi network.

    When someone tries to connects, we get an error.

    Failure Stage:  ASSOC
    Failure Reaso: Invalid IE

    Any thoughts?

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    octavian romanescu
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  • 2.  RE: Failure reason: Invalid IE

    Posted Sep 09, 2021 04:19 AM
    Edited by Craig Syme Sep 09, 2021 04:20 AM
    You'll need to provide a lot more information on your environment, the clients, where you see this error etc? A brief guess would be that the SSID is broadcasting within the association frame an information element (IE) that the client does not support.

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    Craig Syme
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    Original Message


  • 3.  RE: Failure reason: Invalid IE

    Posted Sep 09, 2021 08:56 AM
    This happened when we enabled 802.11r ,802.11k and 802.11v  for fast roaming. We have problems with clients when they move from AP to AP. They seem to lose connection during that little time when they're connected automatically to another AP with better coverage.

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    octavian romanescu
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    Original Message


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