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  • 1.  FTP Site for 6_5_22 p03

    Posted Feb 15, 2011 06:10 PM

    Can anyone direct me to an ftp site for the 6_5_22 p03 patch?

     

    After upgrading to 6_5_22 I get one way audio when I transfer an external call to remote site that has its own call processor.

     

    We have trusted SIP end points. I can dial successfully  from site to site by extension via SIP and audio is in both directions. Also, I can transfer internal calls from site to site by extension via SIP and audio is in both directions.



  • 2.  RE: FTP Site for 6_5_22 p03

    Posted Feb 16, 2011 08:15 AM
    hi
    You need to open a case to get the P03 patch... sorry


  • 3.  RE: FTP Site for 6_5_22 p03

    Posted Feb 17, 2011 06:40 PM

    Would you mind giving a quick rundown of the process of "opening a case"?

     

    Thanks!!



  • 4.  RE: FTP Site for 6_5_22 p03

    Posted Feb 18, 2011 02:00 PM

    first thing is to call 800 876-3266 and give them your contract number . Then tell them what the issue is and they will open a case for you .



  • 5.  RE: FTP Site for 6_5_22 p03

    Posted Feb 21, 2011 05:57 PM
    So no contract = S.O.L.?


  • 6.  RE: FTP Site for 6_5_22 p03

    Posted Feb 22, 2011 07:54 AM

    Unfortunately Yes .  Per HP , we can only give out to contract customers .



  • 7.  RE: FTP Site for 6_5_22 p03

    Posted Feb 22, 2011 12:16 PM
    also warranty customers


  • 8.  RE: FTP Site for 6_5_22 p03

    Posted Mar 02, 2011 09:18 AM

    Mike,

     

    Contact me. I have some info that could help.

     

    mbarnett@influentinc.com



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