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  • 1.  Guest Portal Adding user Records and Role Assignment

    Posted Dec 15, 2025 12:39 PM
    Edited by wgalway Dec 15, 2025 12:54 PM

    Hello All,

    Question about Clearpass Captive Guest Role Assignments and VLANS. Does the guest portal support VLAN logic to direct a user to a vlan ID based on their role as assigned when manually adding a guest user record in the ClearPass portal? For example, open clearpass guest, create a new user record and select a role like VLAN15 that can be used to direct the client to that specific vlan?

    Our current guest implementation is using the default guest role as defined on the MDs.

    Thanks,

    BG



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  • 2.  RE: Guest Portal Adding user Records and Role Assignment

    Posted Dec 15, 2025 06:29 PM

    Please don't do things like change the VLAN when using a captive portal.

    Your enforcement within the service can assign user role, VLAN, or both, or your user role can have an associated VLAN when configured on the WLAN side.  All dependent on how you want to build out your ClearPass role mapping and enforcement policy.



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    Carson Hulcher, ACEX#110
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  • 3.  RE: Guest Portal Adding user Records and Role Assignment

    Posted Dec 16, 2025 09:41 AM
    Edited by wgalway Dec 16, 2025 01:11 PM

    Removed comment..



  • 4.  RE: Guest Portal Adding user Records and Role Assignment
    Best Answer

    Posted Dec 16, 2025 09:56 AM

    Just don't. You're asking the user to interact with your guest network again after login as not all OS will automatically reconnect to an open network if a session is terminated.  The onboarding process for a guest network should be as seamless as possible.  If you have a need to assign a specific VLAN for some reason, then you should be looking at a different type of network deployment other than open with captive portal.



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    Carson Hulcher, ACEX#110
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