Cloud Managed Networks

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  • 1.  Guest Portal failure

    Posted Jul 15, 2022 02:04 AM
    Hello,
    I have an Aruba Central installation that works.
    There is a group called: House and a site called: House
    There are 9 AP in it and the SSID: house-guest
    Registration is via Splash Page. It all works.
    
    Now there is a second location with its own Internet access and an access point.
    I created a new group: Garage and a new site: Garage
    There is an AP in it and the SSID: Haus_Gast
    I set up a new Splash Page: Garage
    If I connect to the wifi and accept the terms on the splash page, I get the
    Internet access always certificate warnings that the site is not secure and do not have access to the Internet.
    
    Where am I doing something wrong?

    Thomas


  • 2.  RE: Guest Portal failure

    Posted Jul 15, 2022 12:16 PM
    Can you check to see if there is a difference in the captive portal certificate chosen for that group? See below for the location of the certificate selection:


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    Dustin Burns

    Lead Mobility Engineer @Worldcom Exchange, Inc.

    ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
    If my post was useful accept solution and/or give kudos
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  • 3.  RE: Guest Portal failure

    Posted Jul 16, 2022 06:11 AM
    Hi Dustin,
    There is the group called: House


    There is the group called: Garage

    Thomas


  • 4.  RE: Guest Portal failure

    Posted Jul 16, 2022 08:47 AM
    What does your access portion of the WLAN look like? Is it unrestricted like the screenshot below? If not, take a look at the default role for the WLAN. 


    ------------------------------
    Dustin Burns

    Lead Mobility Engineer @Worldcom Exchange, Inc.

    ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
    If my post was useful accept solution and/or give kudos
    ------------------------------



  • 5.  RE: Guest Portal failure

    Posted Jul 28, 2022 08:44 AM
    Hi Dustin,
    it is unrestricted.
    I did a test on site last week and suddenly it works. The only thing that changed was an incorrect configuration that I had done directly on the AP and not in Central.

    Thomas


  • 6.  RE: Guest Portal failure

    Posted Jul 28, 2022 07:06 PM
    thats strange, keep an eye on it.

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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
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