yes, the PCs that connect to the SSID coming from the APs are on the same VLAN and they are getting the DNS. I have all the APs set with static IP, Gatewaye, and Subnets. The DNS setting is 0.0.0.0 which should pull from DHCP. All my other APs at different sites are setup the same way and they are talking to Central fine..
I was hoping Aruba had an IP address for Central that I could ping and traceroute to figure out where my traffic is dropping.
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Mr. MKP
Network Administrator
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Original Message:
Sent: Nov 04, 2022 03:57 PM
From: Dustin Burns
Subject: Help with AP Connection to Aruba Central
Looks like an issue resolving DNS (Aruba Central fail reason :dns error). Do you know if the DNS server provided with DHCP in the AP VLAN is working?
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Dustin Burns
Lead Mobility Engineer @Worldcom Exchange, Inc.
ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos
Original Message:
Sent: Nov 04, 2022 11:04 AM
From: Mister MKP
Subject: Help with AP Connection to Aruba Central
this is the error i get before i run your commands
IAP mgmt mode :athena-mgmt login
cloud config recved :TRUE
autojoin mode :disable
state diff :disable
Device Cert status :SUCCESS
Cert Verify :enable
Domain Name Verify :enable
Aruba Central server :device-uswest4.central.arubanetworks.com
Aruba Central Protocol :HTTPS
Aruba Central status :Connecting
Aruba Central fail reason :dns error
Aruba Central fail times :3
this is what i get after
IAP mgmt mode :athena-mgmt login
cloud config recved :TRUE
autojoin mode :disable
state diff :disable
Device Cert status :SUCCESS
Cert Verify :enable
Domain Name Verify :enable
Aruba Central server :device-prod2.central.arubanetworks.com
Aruba Central Protocol :HTTPS
Aruba Central status :Connecting
Aruba Central fail reason :dns error
Aruba Central fail times :1
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Mr. MKP
Network Administrator
Original Message:
Sent: Nov 04, 2022 10:56 AM
From: Dustin Burns
Subject: Help with AP Connection to Aruba Central
Try running this command to get it talking to Central again:
debug-cloud-server device-prod2.central.arubanetworks.com
Check the status with this command:
show ap debug cloud-server
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Dustin Burns
Lead Mobility Engineer @Worldcom Exchange, Inc.
ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos
Original Message:
Sent: Nov 04, 2022 10:42 AM
From: Mister MKP
Subject: Help with AP Connection to Aruba Central
Im using AP 515s previously with AirWave, now on Aruba Central. The issue im having is the APs have disconnected from Aruba Central due to DNS error. They were working at one point but no longer connect. I can still log into the APs and check configs via the VC and the network is still up and running. My subscriptions are still valid, my other APs that are in Central are still connected. Is there a way to ping Aruba Central from the APs via IP address so i can determine if this is a firewall issue on my network vs a issue with the VC config?
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Mr. MKP
Network Administrator
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