Improve the efficiency of your IT support teams with UXI's all-new incident detection feature. UXI leverages machine learning algorithms to process network issues and identify those that require immediate attention. These real-time issues are grouped into larger "incidents," trigger automatic tickets, and alert IT teams via a dashboard, email, Slack, and ServiceNow. Incident detection eliminates alert fatigue, enhances the troubleshooting experience, and improves turnaround time.